J & R Aluminum

I discovered J and R Aluminum through Kijiji. Rob Sowa, the owner, came by one Sunday in June of 2014 and, gave me a competitive quote for the job. He is a well informed and personable gentleman. For the most part, I feel his team did a decent job but, there were some concerns: After Rob left I did an observation of the gutter guard and noticed that it had been done sloppy; one section was caving in. I called Rob, sort of in a panic because I wanted it fixed before the roofers came to do my roof, and he said he'd come by the following Monday - he never did stop by or call me back. Just last week (June 2015) I noticed that the freeze board was sort of popping off of the wood behind it. Upon close observation, I noticed that they neglected to insert screws on the bottom side of the freeze board along the whole one side of the house. I wont bother calling Rob, I'll just stop by Home Depot and pick up some screws, do it myself. As you can see, judging by my review and a couple of other postings, this company can be sloppy at times. You'd think they'd do a walk around inspection upon finishing up, eh. Pros: Rob is personable and accommodating to your needs; competitive pricing; gives you a cool down period before having to pay him for the job; he did not ask for a deposit. Cons: his after service is sketchy at best; they can be sloppy at times. Would I call Rob again? Absolutely not! I have no patience, nor tolerance, for any company who pulls a no show and hides on their customers after the job is completed. It is always a company's responsibility to provide fair and timely after sale service. Thank you.