Kitchenaid referred Toronto Appliance Repair to service my refrigerator. The repair man did not seem to know what was wrong with my fridge and suggested a part for $600. Once that part was installed the exact same problem was still occurring and had not be addressed at all and the repair man suggested I needed another part for over $500. I did not do that repair as I believe the repair man had no idea what was wrong with my fridge and was guessing and I was not prepared to spend the second amount if he was wrong. I complained to the manager that the repair man clearly had no understanding of the problem with my fridge, but they were not prepared to send someone else or refund me for the part that was installed that I did not need. The worst appliance repair service I have ever had in 25 years of repairing appliances.
- Approximate cost of services:
- $600.00