Reliance The Furnace Company Edmonton

Heating & Air Conditioning
Edmonton AB T5A 0P7
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Heating & Air Conditioning
Reliance The Furnace Company Edmonton
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86%

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Reviews by rating (past 12 months)

Reviews for Reliance The Furnace Company Edmonton

Average customer rating:
8.7 10 (595 reviews)

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Armstrong from Edmonton
Armstrong from Edmonton
1 review Edmonton, AB
10/10

AC installation

Kevin & Drew are very professional and care about their customers. The job done by them was nice and clean. I am so happy about my new AC unit from Reliance.

Approximate cost of services:
$5,000.00
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Company Response

Hello Armstrong,
Welcome to the Reliance Family and thank you for the review on Kevin & Drew's professional work! They are a fantastic team, indeed, and the fact that you are happy about your new AC is a testimony to their dedication and quality of work.

Keith Fraser from Edmonton
Keith Fraser from Edmonton
2 reviews Edmonton, AB
10/10

Furnace and Water Heater

Have worked with The Furnace Company in my personal home and now with a rental unit. Great service, exceptional knowledge and top notch employees. Highly recommend their products and services.

Approximate cost of services:
$12,000.00
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Company Response

Hi Keith,
Thank you for taking the time to write this review. Thank you as well for the repeat business and we are looking forward to doing more for you, and your family & friends in the future. Welcome to the Reliance Family!

Shane Bandura from Sherwood Park
Shane Bandura from Sherwood Park
1 review Sherwood Park, AB
10/10

Central Air Conditioning

Best possible expirience!!! In less than a week, Jamie visited our home to provide me with an estimate. The price Jamie quoted was the best I had found and within days, the crew arrived for the install (I must add that they were punctual and proffessional). Upon futher examination for the install, they noticed complications in plumbing the outside unit to the location I requested. They promptly rescheduled me for the next day (full day install was required) and we're now living in total comfort. I didn't even have to talk with their office about the rescheduling or costs. Jamie was fantastic - thank you very much Jamie!! Jamie honored his original quote without any questions. Great company - great people. You don't see this very often in todays new world. I'm recommending you too everyone!

Approximate cost of services:
$3,900.00
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Company Response

Hello Shane,
Thank you for the stellar review on Jamie's consulting and follow up! Thank you as well for highlighting the professional and fast work that Paul & Jordan did as well. Welcome to the Reliance Family!

Y.Langille from Edmonton
Y.Langille from Edmonton
3 reviews Edmonton, AB
10/10

Installed Air Conditioning

Great company and great service. Did not try to up sell into a more expensive unit. No sales pitch. Promptly returned phone calls. The install was quick and efficient. Would use this company again for any future AC or furnace needs.

Approximate cost of services:
$3,300.00
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Company Response

Hi Y. Langille,
Welcome to the Reliance Family and thank you for the favourable review! We are looking forward to helping you with your future home comfort needs.

Debi from Sherwood Park
Debi from Sherwood Park
1 review Sherwood Park, AB
10/10

Air Conditioning

Excellent service! The installers were friendly, professional, and knowledgeable. They went over all that I needed to know about my new air conditioner and answered all the questions I had :)
Thank you Justin & Aaron H.

Approximate cost of services:
$3,600.00
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Company Response

Hi Debi,
Thank you for the review and highlighting the professionalism of Justin & Aaron H. These two team members are very hard working and certainly show high care & attention for our clients' home and needs. Welcome to the Reliance Family!

Willis  from Spruce Grove
Willis from Spruce Grove
1 review Spruce Grove, AB
10/10

Furnace Installation

The installers arrived at the specified time, got right to work, did the additional venting that was needed, installed the new furnace, cleaned up, gave us instruction, answered our questions and were done in approximately three hours. Very knowledgeable, personable and polite. Thanks Nolan and Aaron

Approximate cost of services:
$5,000.00
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Company Response

Hello Willis,
Welcome to the Reliance Family and thank you for the review! Nolan & Aaron M keep on setting the bar in the excellence and speed of their work and we are proud of them for consistently displaying the highest caliber of work always!

France  from Edmonton
France from Edmonton
2 reviews Edmonton, AB
1/10

New furnace

Once you buy, they could not care less about you. Rude on the phone, don't respect their apointment. I truly regret having buy my furnace 2 years ago.
Lennox furnace is ok.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Hi France,
We do apologize for the treatment you have received. We will certainly make every effort to rectify the problem immediately. Please contact us via the messages section from HomeStars or contact the office and ask for Russel. Thank you.

Benny Wong from Edmonton
Benny Wong from Edmonton
1 review Edmonton, AB
8/10

Lennox AC install

Booking and scheduling was on time. Kevin and Drew were very professional and got the install in a timely manner but there was a slight delay on the electrical install cause the electrician arrived late (~1 hr late). They were able to answer all of my question. Since the weather was cold that morning (1 degree) we were not able to fire-up the A/C to see how it work. Over all my experience was positive. They cleaned up the area once they were done, Kevin also fixed some of the problems that he noticed on the furnace and duct work.

Approximate cost of services:
$4,000.00
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Company Response

Hi Benny,
Thank you for the review and we are glad that your overall experience was positive. We also thank you for your patience during the slight delay. We thank Kevin as well for going above and beyond by fixing some of the furnace + duct work problems he noticed. Welcome to the Reliance Family!

Yaroslav Chebri from Edmonton
Yaroslav Chebri from Edmonton
4 reviews Edmonton, AB
10/10

Furnace & Hot Water Tank replacement + AC Instalation

What a fantastic job! I can't say anything but all the best about Reliance's employees! Aaron and Nolan (installers), and Dave (electrician) are true professionals. Guys really know what they are doing. Replacement, installation, some adjustments, cleaning etc. - everything was done before 4:00 PM. All problems were solved easy and with minimal additional cost. Thank you for a great job!
Special thanks to Dave for good advice and competitive price!

Approximate cost of services:
$9,000.00
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Company Response

Hello Yaroslav,
Welcome to the Reliance Family! Thank you for the review on the consulting Dave had done to solve the different problems and on the great job Aaron & Nolan, and Dave (electrician) had done with the installation. We are truly proud of them.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance The Furnace Company Edmonton

At Reliance The Furnace Company, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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