I always wondered how the smaller hardware stores like Home Hardware and Totem can keep up with the corporate juggernauts that are Rona, Home Depot, and now Lowe's.
After shopping around for prices for some landscaping supplies, I understand now why Totem still exists after all this time.
Some of their prices are comparable if not better than the bigger stores. What I was most impressed with was the depth of knowledge the staff has when it comes to projects around the home. Unlike the bigger stores, the staff was readily available to answer any questions especially with their giant service desk right in the middle.
Speaking of prices, signing up for their card gives you an additional 10% off your purchase up to $250 in reduction. Their card allows some pretty attractive financing options such as don't pay for 3, 6, 10 months or equal payments as well.
They even have free popcorn for those who have to bring in their kids!
Don't be fooled by the notion you'll be getting better quality and service at the bigger stores. It's the personal conversations that you have with experts that makes the difference.