Initial dealings with the company was great. Fast response, fast quote and fast work.
But that's the issue. The fast work.
Workmanship turned out to be a bit sloppy.
When we compare the work done on our roof ( September 2015) vs our neighbors roof done in August 2011, our roof seems to have aged by 5 to 8 years.
Why? Because the nails are not flush to the roof, causing a visual look of shingles lifting.
We had our home re-appraised this year for our mortgage and the appraiser said that a full section of the roof was not done properly.
The courses laid out where the cornice meets the roof are not strait and overlap - meaning they laid 2 sheets on top of the other, side by side
Called the company and they sent an installer to inspect. Installer reviewed and agreed that workmanship was not up to par and it would need to be redone.
Called the owner of the company and was advised that we would have to pay for the work and material, even though the contract was sold with 10 year warranty. The reasoning is that the company was bought by new owner and they had no association to old company. (although they retained all previous contracts of past work done).
Trying to work with owner has not helped resolved the issue and now we will have to pay to redo their bad workmanship.
I seriously question their GAF certification now.
I do not recommend this company and regret trusting them with the job.
- Approximate cost of services:
- $3,500.00