Our kitchen sink began backing up last week, until Sunday morning, it was completely clogged. Our clearing efforts made it worse. Rick was willing to help us on a Sunday. He ended up spending several hours, because the problem was deep under our house. He was successful! We are so grateful to him. He was prompt, friendly, professional and when our 10 guests arrived for dinner, we had a functioning kitchen! We highly recommend him. Given the number of hours he spent, cleaning out our pipes, his price was fair and reasonable.
- Approximate cost of services:
- $700.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We had to use multiple pieces of equipment including our micro-drain camera to diagnose and clear this particular drain line.
This customer demonstrated great patience with all the work we had to do, and made me a really great coffee and brought me a delicious plate of crackers and cheese.
I don't spring out of bed every morning looking forward to another day cleaning drains. It's what we do to make a living, because we have to pay bills just like you do.
We could all find different jobs that would "pay the bills". But we do make a real effort to make things right for people, and being successful at that is a big part of what keeps us in the truck another day.
:)