Great Customer Service Regarding Floor Lamp I had Purchased!!
Mostly people write reviews when they have a bad experience. I am writing this review based on a very good experience with Bijan Interiors!
My daughter & I went to Bijan Interiors on King Street and I ended up purchasing an expensive floor lamp from Chris. The lamp lit up both my living & dining room and worked well for two months when it suddenly stopped working. There were eight led lights and none of them were functioning. I contacted Chris and explained what transpired and he personally came over to my place of residence a few days late ( in the evening because I work) to inspect the lamp. He concluded that the lamp was defective and that he would order another floor lamp from the manufacturer.
Chris told me this would take a while & after 2 months the new floor lamp finally arrived at the showroom on Yonge Street. Bijan contacted me and wanted to me to come to the Yonge Street location and exchange lamps. I explained to him & Chris that my car (I had used my daughter’s large car to pick up the original lamp) is too small, my husband is sick & the lamp is too heavy for me to carry.
Two days later, after the Yonge Street store was closed for the evening, Bijan personally delivered the floor lamp in his Range Rover and took back the other floor lamp!
NOW THAT IS SERVICE!!
Thank you Bijan & Chris!! We would both not hesitate to recommend Bijan Interiors!!
Jackie Finkelstein & Andrea Obront-Smith ( her daughter)
- Approximate cost of services:
- $800.00