We hired Monarch to redo our kitchen. They came into our house to start the job Aug 27, 2018. My husband had everything ripped out and prepped for them so all they had to do was install the cabinets, measure for counter top and install. This was to take approximately 3 weeks. They finally finished the job March 8, 2019. To say they put us through hell is no exaggeration. They measured wrong so everything was downhill from there. Their installer is anything but professional. Most of what he did had to be redone. I would NEVER, NEVER hire this company

It's now 3 years of enjoying our renovations to our Kitchen and 2 Baths.
Up front detailed plans and cost estimates were provided and changes made on the itemized cost estimate.
Minor deficiences were corrected at no cost or fuss.
Warranty was clear and adhered to.
Having been in the constrution/development business for over 30 years I would encourage everyone to secure a price from this company no matter the size of your project.
The old saying "You only get what you pay for" ia 100% applicable for this company.
The President Neil is a renovation expert and watches every penny of your renovation as if it were his own.

KW

We did an extensive amount of research to determine the company we wanted to partner with for our bathroom and kitchen renovation. Monarch came out on top during our review and once the work started they maintained that standard. Partnering with Janet our designer to help us through the initial process was a great experience. She has an exceptional eye for design and understands her clients style after visiting the home and meeting in the showroom. The team of project managers, plumbers, electricians and the rest of the support group were knowledgeable and professional. They were on time, and on budget. When things did stray from the plan, Neil (the owner) was on the phone with an explanation and a solution immediately. I would highly recommend this team

Monarch Kitchen and Design came highly recommended to us when we decided to go ahead with a full kitchen design and renovation. We were not disappointed. Our designer was outstanding, working with us to come up with an excellent layout with special attention to the important details related to final fit and finish.

The members of the construction team were excellent showing great respect to our home and quality of the fit and finish of their finished work. All required permits were obtained, and the project was generally finished on time and on budget despite some hidden and unforeseen obstacles. We have been enjoying our new kitchen ever since and highly recommend Monarch to our friends and family.

We just completed a Kitchen and Bathroom renovation with our partners at Monarch. Renovations are a large undertaking so we did extensive background homework to make our final choice. Right from the start Monarch exceeded expectations. Our designer Janet met us at our home on the weekend to better understand our space and our needs. We then met at the show room where she had already prepared several design concepts and corresponding materials. She was amazing and made this process easy and fun. Once the team got started with Ryan as the lead every crew including tear out, electrical, plumbing etc was super professional and great to work with. While no renovation is perfect we did have a few small glitches but Neil was on top of this, calling with updates and solutions when something did need his attention. Overall we are thrilled with the work and the team at Monarch

We used Monarch to install some cabinets around our family room fireplace and install tile on the fireplace and up the wall behind. We worked with Chantal to go through an extensive design process; Chantal was great to work with and was very helpful in settling on our final design despite our very detailed questions.

The cabinets took approximately 8 weeks to be delivered, well within the estimate provided. The installation process (done by Randy) was generally smooth and clean. He always cleaned up as much as possible at the end of each day.

While there was a hiccup with the order itself (we had ordered doors on the cabinets and they were delivered with drawers), Monarch immediately rectified the error and ordered the proper doors for us. They were delivered and installed within a very reasonable time frame.

Overall, the work was very well done and we are very pleased with the final product.

We are very satisfied with the communication and tradespeople employed by Monarch. The renovation was done in a timely manner by professional and courteous tradespeople. We were pleased with the services that Monarch provided including kitchen design and the outstanding hands-on approach of the owner.

We are very thrilled with our new kitchen and powder room and would highly recommend Monarch to any of our friends.

We are very pleased with the service, the design and the products. Monarch started on time and finished close to the estimated end-date. The cost was on target, increased only because we had a few extra things done. Our only knock on the project was a wrong measurement in the laundry room and each resulting fix caused it's own problem. In the end, we fixed it our selves (actually, a friend who has the tools, brawn, and know-how did it for us). In fairness, I'm sure Monarch would have fixed the issue if we had waited long enough but I needed a working laundry room over the holidays and so could not leave it. There remains a small issue in this room but I think we will just have to live with it. That's the only disappointment in this renovation.

We used Monarch to renovate our kitchen several years ago, and they were amazing. As a result, Monarch was the only company we considered for renovating our master bathroom, which was small and still stuck in the 1980's.

An in-home visit was followed by several design meetings, where we were given at least a half-dozen design options to choose from. In the end, we decided to make it a bit bigger of a project, and actually move a wall to make it a bigger bathroom. The adjoining room was included in the renovation, to become a new exercise room.

The designer we worked with took all of our input and allowed us to choose our own finishes, while still providing design direction throughout.

All work was done on time, and the contractors were careful to keep our house and carpets clean. Lots of communication throughout, let us know what was happening when.

There were some small issues, as would be expected for a project of this size. All issues were dealt with quickly and to our satisfaction.

In the end, we are extremely happy that we chose Monarch for this renovation. We would not hesitate to recommend them highly to our family and friends.

Even though we had our kitchen renovated back in 2010 today when you call Monarch Kitchens & Bath with a question or concern they are there to answer your questions and even help you solve a problem you might have. Customer service is no. 1 with them, they don't forget about you after the job is done.

L Drennan