The plumber guy that came to our house was nice and polite, but I didn't feel that he did a professional job in replacing the tub spout and handle, especially for the price I paid $2200 approx. Thats a lot of money out of my pocket. I don't understand why he couldnt find a similar style to replace the handle to match the one that was broken. But rather find something that was a totally different style and shape. Then had to do more work by cutting more space on the bathroom tile. That was unnecessary extra work. The tub sprout doesn't even fit the edge of the tile leaving a gap when it should fit tight to the edge of the tile. Is that a professional job? Then the plumber guy put more caulking to fill in the extra gap. He only did caulking on just the top portion. What about the bottom portion? He should have put caulking all-round the end of the tub sprout to prevent water from filling inside. If the company is reading this review. I really would like a second professional plumber to come back and assess the work again and fix the flaws that were missed. I plan on making a call soon. Sorry for the negative review but Im not satisfied with the large amount I paid to replace my tub spout and handle. To me, the work was not professionally done properly.