Architectural Accents

Windows & Doors Installation & Service
Burlington ON L7L
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Reviews for Architectural Accents

Average customer rating:
5.3 10 (13 reviews)

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Alex from ??????????
Alex from ??????????
1 review ?????????, ON
10/10

Doors and windows

The company installed two windows and a side door at different times. Sales rep came in time, we discussed what I wanted, negotiated price. Installation was done in 3 to 4 weeks, I am not sure right now. Installers were very nice, neat and helpful, they did some extra (minor) work free of charge for me and cleaned the working space. Office staff very nice, excellent management, product of very good quality. I recommended the company to some of my friends and I know they had jobs with the company. I personally will go with them to install windows now and doors at a later stage at my house - just today met with the manager to discuss and sign the contract for the rest of the house. Extremely pleased.

Approximate cost of services:
$3,000.00
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Geza from Milton
Geza from Milton
1 review Milton, ON
0/10

Bay window, garage door,

Timeliness of the initial sales visit and the subsequent measuring services should have been an indicator of the unbusinesslike attitude of sales, office and installation staff. Workmanship was below par: bay window still leaks though Architectural Accents continues to doddle with responses to our concerns. Installer crew has been rude, telephone calls and emails to the office about these concerns are haphazardly dealt with to date with little concern for promised call backs or return email messages. This firm's level of service is far below par in all accounts except cashing the cheque. Run, don't walk, away from this company should they appear in your neighbourhood.

Approximate cost of services:
$7,000.00
2 of 2 people found this review helpful.
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Sheryl M in Hamilton
Sheryl M in Hamilton
4 reviews Hamilton, ON
10/10

2 dinning room windows

Visited this company at the fall home show, request a quote in the new year. Was contacted, and made an appointment for a quote, which for our schedule is very difficult. They showed up on time calling day before as a reminder (which I prefer), made recommendations and suggestions. Let us know how old our windows were and which were in need of replacing and which one could wait. Have yet to be installed (in two weeks) but so far all is gong as planned.

Approximate cost of services:
$1,200.00
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Company Response

Sheryl,

Thanks for the feedback! We appreciate hearing from our customers, and are happy to know that everything has gone smoothly for you thus far. We look forward to proceeding with the project, and hopefully doing work with you again in the future. Don't hesitate to contact one of our representatives if you have any further questions. Take care for now!

Sincerely,

The Architectural Accents Team

PAT PRICE in Ancaster
PAT PRICE in Ancaster
1 review Ancaster, ON

First Review

7/10

New Door Purchased

The gentleman was on time and his quote was somewhat accurate. However we were not completely satisfied with his work ethic and time frame to get the job complete. We might use them again...

Approximate cost of services:
$800.00
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Company Response

Pat,

Thanks for the feedback. It's unfortunate to hear that we weren't able to satisfy you 100%. We apologize for that. Rest assured if you choose to do work with us again in the future, we will go the extra mile to ensure your complete satisfaction. We hope you're enjoying your new door and we look forward to doing work with you again. Take care.

Sincerely,

The Architectural Accents Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Architectural Accents

For over ten years, we have been providing our clients and partners alike with uniquely designed products. Our specialization is customized window and door renovations; however, we offer an assortment of decorative products that are designed to accent the exterior beauty of your home. Not only do we cater to ...
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