Canada's Restoration Services

We had multilevel damage from flooding after an ice storm. CRS and their manager Aris were able to do a quick and very good job in demolishing, drying and reconstructing a soaked kitchen and basement. They were very quick to respond to messages, and were able to keep within the budget they estimated at the outset, which helped us stay within the lump sum given by our insurance company. They even compensated us for a cooktop that was damaged during the demolition process. Overall a very ethically and professionally run company; hopefully we won't need their services again but if I ever do run into flooding, they would be the first people I would call.

Canada’s Restoration Services’ employees and the services they provide are unsurpassed. We were finishing our basement and had just finished putting up all the drywall and ceilings. That same evening, as we connected our hose to our sprinkler, a pipe had burst inside our house and had flooded our entire basement within a matter of minutes. The water came pouring in through the newly installed ceiling and drywall. We called Canada’s Restoration Services first as we have used them before in the past in another city and they were nothing short of excellent at that time.
We were immediately connected to Jorge who came over and quickly and thoroughly assessed the situation. He brought in his team consisting of Stephany, James, Donovan, and Alex. They were all so friendly and caring and they all got to work right away by checking moisture levels, tearing out the drywall and the ceiling (and during this process they were very careful and saved as much as they could), and installed heaters and fans to ensure everything was thoroughly dry. The four employees mentioned above were absolutely wonderful. They were very courteous and careful with our home. They ensured our floors were protected every single time they were here, they were polite and very respectful, they completed all their work quickly and thoroughly, and because they even cleaned up the previous contractor’s mess, they left our basement in better condition that how they found it.
Jorge, who was overseeing the entire process, consistently called to check in and would personally come by (even though he was leaving his own personal engagements) and would assess how the rebuild was progressing. He rarely had to make adjustments as the four above were excellent in their work but if he did notice something that could be improved, he did not hesitate to tell his team and Stephany, James, Donovan, and Alex were more than happy to make any adjustments so their completed work would exceed standards (and it did!).
Alex came and did the restoration on his own. He is nothing short of an excellent, hardworking employee. He was meticulous in his work. He had such a warm and caring personality that made it easy to trust him in our home when we were not there. He consistently showed up on time, ready to work, and took care of our home as if it was his and showed absolute respect for every member of our family. On the day he finished working for us, he even assisted my husband with cleaning up prior to my surprise birthday party!
Jorge was extremely helpful in assisting us in dealing with insurance. Initially we thought we would pay for this ourselves thinking it would be our fault (first use of garden hose after winter even though all precautions were taken prior to winter), but he noticed that we were simultaneously dealing with a flood in our condo in Toronto as well as being a family with three small kids and one on the way (so I had gone down to working part time). He was very generous in terms of offsetting the cost we would have to pay ourselves if we did not go through insurance and I cannot express enough how much this gesture meant to us at this particular time; it was so truly appreciated. However, we were lucky enough that insurance did cover us and even then Jorge was still very honorable: we had someone that was able to come in and texture our ceiling right away so within minutes, Jorge sent us back our fair amount, no questions asked. This was shocking considering we are still trying to get our money back from our previous contractor. Even after the work was completed, Jorge still came by and made several calls to ensure that everything was to our (and his!) satisfaction.
These employees became friends to us in such a short period of time. I would highly recommend Canada’s Restoration Services, and in particular, all of the people named above, to assist with any renovations. They are extremely knowledgeable, very trustworthy, highly skilled and very efficient at what they do. We are so grateful to Jorge, Alex, Stephany, James and Donovan for all that they have done for us and hope to come in contact with them again should we ever need them again.

We were so very happy with the service we received from Canada's Restoration Services. We had a flood damage, causing such a mess. The team ensured all our needs were met and that everything would go back to normal in no time. Great work and team!

Water leak in basement ceiling. Minor water damage. Aris, Project Manager, arrived on time and assessed the damage. Since it was minor, advised to wait until the next occurrence and call them back to find out exactly where the leak is coming from and extent of damage.

I am satisfied with the service, but will have to wait until actual work is done, if need be, to rate their performance.

Fantastic service from start to finish. We discovered mold in our attic hatch during an inspection when selling our house. Requiring the work to be done quickly and thoroughly we called Canada Restoration Services based on reviews we had read. John was easy to contact throughout the process and knowledgeable in all regards to what we required. Both he and Stephanie adapted to our work schedules and inspected and completed the work at times that we preferred. Stephanie completed the work in a timely manner and with attention to detail. They charged what they initially quoted and were pleasant to deal with throughout. Great customer service!

We had our dryer duct break inside the wall causing "attic rain " to form which caused water damage which also caused mold. The first TWO G/C that we hired were completely useless and unhelpful.
Jorge came to our rescue:) ( one of the owners of Canada's Restoration Services.) He was helpful, knowledgeable, respectful and guided us through the process. HIs staff were great so polite and caring. the kept the work site clean and manageable. I have a home based business and they tried their best to make sure they did not interfere with my clients access while they were working. I felt my clients safety was not compromised as they entered the work area to gain access to my business.
My dealings with this company was great both Jorge and John should be very proud of their company and it's employees. Awesome job!
A special thanks to Alex he worked long and hard some days to get the job done as quick as possible. He's a great guy and I really felt like he cared.

Our basement took on water coming through a window. We called Canada's Restoration Services and they came out promptly for a no-cost estimate on the weekend. Jon, the regional manager, came over quickly and gave us a fair and honest assessment of the damage. He let us know the best course of action and scheduled his team to come out the next day.

When his team arrived they were on time, were professional throughout, and took the time to show us what they were doing and let us know when they would be back. When we had a secondary leak through the foundation appear while the space was drying out, they let us know what we could do to address the situation as it was outside of the scope of their services.

We really appreciate the time and consideration Jon and his team took with us.

We called Jon to help us with our basement flood and let us know where the problem was. We called him after the insurance company sent people to our house and couldn't tell us anything about where the leak was happening. He found the issue right away and gave us recommendations on how to proceed at the lowest cost. We really appreciated the service and would definitely recommend

I am very impressed with this company! I had a bathroom leak resulting in mold in my kitchen ceiling. I received a call back from Aris within 45 minutes of calling the company, and he was out to inspect the problem the next day. He was able to have his remediation crew come in a few days later. Once the remediation process was complete and the plumbing leak fixed, his construction crew was right back in to repair my bathroom floor, replace my kitchen ceiling, and paint. All of their staff were professional and hardworking, and their work was perfect. Aris was also out the day after the work was completed to inspect the job and to make sure that I was satisfied. I would certainly use this company again, and recommend them to my friends.

I was in a bind. I found some mold in the attic that I am in an argument with our condo Corp over who needs to pay. I called Canada restoration and told them that I needed an inspection of the mold. I was upfront with them saying I’m not sure if we would end up using them if the condo Corp agreed and paid for the Mold Removal. Not only did Canada Restoration come out and adhere to their free consultation, but they are going to help me fight my condo Corp. they go above and beyond for their customers.