After completing a renovation with another contractor, we had the misfortune of experiencing a major tub overflow (thanks to our 12 year old son). We had the insurance company's preferred contractor come out to perform the repairs to our newly renovated and even more recently flooded living/dining room ceiling.
This contractor did an exceptionally poor job. Even though we gave them multiple times to fix it, they were unable to fix it properly.
I called Alex at Canadian Restoration Services. He came out to assess. Then, Luis came out to have a look and provide a quote. We hired them to fix the other contractor's mistakes.
Luis scheduled with us quickly. He brought his crew in. They did an outstanding job of covering and protecting our furniture and new floors. They also sealed up the room to keep the dust from entering the rest of the house. All of which the first contractor did not do at all.
Luis and his crew worked exceedingly hard over the course of a week in difficult conditions - they ran heaters which made the room so hot. They went over patches several times over to ensure the ceiling would be perfect. When they were done, it was absolutely flawless. These guys have amazing attention to detail!
When they finished, Luis and his crew cleaned up. They went above and beyond, getting down on their hands and knees with cloths to clean up any debris and dust from the floor, walls and baseboards. Then they even mopped.
I've attached pics - please note that any appearance of streaking is solely due to the lighting. The ceiling is perfection.
Honestly, this is the best experience I've ever had with a contractor. I would recommend them in a heartbeat.
- Approximate cost of services:
- $3,600.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi there,
Thank you for the excellent feedeback. We are delighted that we were able to turn a unfortunate situation into a positive one. We work hard to ensure that our valued clients receive the best services - 24/7. We will provide Alex, Luis and the team with the recognition they deserve. We wanted to thank you again for the recommendation and for being an amazing client!
Sincerely,
The Canada's Restoration Serivces Team