My wife and I were both shocked and concerned to find out we had asbestos contamination in our house. The lino used in the 1970's had asbestos in the backing and a previous contractor removed some of the material or did not bother to tell us that what remained contained asbestos. When we found out we phoned our insurance company, several government agencies and a number of asbestos removal companies and got little to no help in answering our many questions.
Jon from Canadian was the first one to express a genuine concern for our predicament and went to great lengths to answer questions and provide us with a clear course of action to fix the situation. Just knowing what to do was a huge relief. He followed up by quickly providing the air cleaning equipment we needed to make our home safe until the asbestos material could be removed. His co-worker Stephanie showed up at our door in a very short time with air scrubbers in hand. She hauled them in, set them up, and explained how they work and what we should do over the next fews days. She even took the time to give us instructions on how to properly seal the affected area so that additional contaminants would not spread.
Thanks Jon and Stephanie for going above and beyond.
- Approximate cost of services:
- $7,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Asbestos contamination is not something you want to ignore - we thank you for taking the time to share so that others can be aware of the consequences of improper contractors. We really appreciate you kind words towards our Edmonton Team, Jon and Stephanie - Alissa - Customer Service Manager