Canada's Restoration Services

My basement leaked around a window well and left the carpet, underpad, drywall and trim wet along the wall. I couldn't get it dried out completely and, after a week, started to really worry about mould formation because I'm asthmatic and allergic to mould. I called Canada's Restoration Services central number and within half an hour got a call from Gabriel, the area manager for Ottawa. He came by a few days later to have a look. He pulled back a bit of the carpet and there was no doubt there was mould underneath. He explained that they would remove all the damp carpet and underpad and the drywall and insulation about two feet up. They'd remove more drywall if they found more mould. Gabriel emailed me the estimate the next morning. I decided to go ahead with the remediation and it was scheduled for the following week. On the day of the job, Gabriel and the crew showed up right on time. They worked quickly and efficiently and did an extremely thorough job, leaving everything clean and mould free. I was very worried about the mould in my house, but Gabriel was very knowledgable and reassuring throughout the whole process which helped alleviate my stress. I wouldn't hesitate to use this company again if need be.