Deson Construction

Septic Tank Cleaning, Repair & Installation
STOUFFVILLE ON L4A3P9
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53%

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Reviews for Deson Construction

Average customer rating:
7.5 10 (4 reviews)

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Private User
Private User
Private User reviews Hamilton, ON
10/10

Septic Satisfaction

I moved into a home with a complicated system, that I was completely unfamilar with. I had no idea where to start. Deson seemed well informed and the quote was detailed and reasonable. Rob came in and clearly laid out the challenges around maintinace, upkeep and repair. Rob systematically organized the functioning of the system and provided me with a tutorial and understanding of maintainace and function. Rob even followed up after the job was done and paid. You don't find that kind of responsible service and workmanship anymore. I strongly recommend Deson's stress free service.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for the great review! We’re so happy you were satisfied with your experience.

Private User
Private User
Private User reviews Whitchurch Stouffville, ON
0/10

Will not warranty their work and will charge you more after the work is completed

Stay away.
Rob (or his invoice person) will look to add charges to your invoice that was not agreed upon prior to completing the job.
This person (could be Rob or invoice person) will charge you a service fee of $200 to check work that is faulting/tripping (less than 2 months later) before they will assess their work.
Already had an issue. Ended up selling me a panel because the other one was tripping. Well so is this new one.
This is work they did. Not someone else's work. Their work!
Stay away at all cost unless you don't care to pay more later. There are more honest company's out there.

Approximate cost of services:
$2,250.00
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Company Response

Andrew, thank you for writing. I apologize you had such a negative experience with Deson Construction. Our company aims to deliver the highest quality client care and we immediately rectified the misunderstanding and have completed all work on your intricate advanced wastewater treatment system. We always want to prevent mistakes like these from being made, which is why we offered to work within your budget and offer you training on maintaining an advanced treatment system. We have also made sure you were permitted to make a first-hand inspection while we completed the work and have followed up with courtesy calls to ensure your system is operating at optimal performance. If you have any other questions or concerns, you are welcome to contact me at 416.346.9570.

Rose
Rose
0 reviews Uxbridge, ON
10/10

Emergency repair

When our septic pump stopped working we contacted Robert. He was able to come out early the next morning and replace our aged pump and other components that had stopped working. Obviously this is not a job that can wait! The job was done quickly and professionally and the site was cleaned up completely.
Thank you so much to Robert and his team!

Approximate cost of services:
$1,500.00
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Company Response

Thank you Rose for sharing your positive experience, we love to hear about these positive experiences!

Molly Paolozza from Scarborough
Molly Paolozza from Scarborough
1 review Scarborough, ON

First Review

10/10

SEPTIC PUMP

Robert gave me a fair price while another company was trying to rip me off. When we had an electrical issue afterwards Robert returned, on a holiday no less, with his electrician to make sure everything was working properly. Would call him again.

Approximate cost of services:
$800.00
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Company Response

Thanks for the awesome review, Molly! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

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