Fun In The Sun Pool & Spa Service

Swimming Pools, Spas & Hot Tubs
THORNHILL ON L4J0C9
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Private User
Private User
Private User reviews Toronto, ON
0/10

Pool services

Run away from Jason and Fun in the Sun as far as you can. He makes a lot of promises about his services, but when it comes to delivering them it's another story altogether. Jason was taking care of three pools on our street, and one by one lost all of them. I've made a critical mistake of paying him upfront for opening and closing and will probably never see my money back. The only satisfaction if any I will have is people reading this review and hopefully spread the word around. My pool was opened in early May this year and Jason was paid in full for both opening and closing. After checking the equipment, we discovered that one of the lights is burned out. Jason said that not only the light but the housing will need to be replaced. The housing will have to be ordered and it might take a few days. I texted Jason a week later and he said he will be picking the parts that day and since he lives 5 min away he will stop by in the next few days. That was middle of
May. I know pool is working fine, but trying to get Jason back in is almost impossible. After numerous promises that he will be in the area and will definitely complete the job and never showing up I gave up. Beginning of June I asked Jason to give me money back for the closing of the pool since I cannot trust him anymore. Text I received back was apologetic for not completing the job and promise of $250.00 being send to me via mail service. Not sure if its just me, but as far as I know postal service does not take 30 days to deliver in the same city. Evidently Jason is not a trustworthy person who can complete a relatively simple task he is being paid for. Perhaps the service name should be changed to No Fun in the Sun. Before hiring someone in the pool service industry do yourself a favor and make sure that due diligence is done before hand.

Approximate cost of services:
$500.00
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Company Response

Fun in the sun pool service , Won this case in small claims court. Defamatory of business is harmful to a reputation of any company. Or attack on product and service. We always look to work with our customers with any issues that may come up.

We hope the customer above learned their lesson on writing false statements.