Front Garden & Walk, Back Patio, Garden and Greenhouse Pad
Firstly I’d like to thank Homestars for introducing me to Hofstetter Landscaping. I couldn’t have been in better hands. When the owner Rick, came over for the first meeting I felt at ease. He was knowledgeable and respectful but not pushy or pretentious like the other companies I had interviewed. He listened to my wish list with artistic suggestions but practical sensibilities. His quotes were fair and designs were impressively clean and balanced. When I pulled back on my wish list after reviewing my own financial realities Rick didn’t batter an eyelash. There was no pressure. He speaks honestly and sincerely. He was there for my project and me.
The workers were respectful and courteous. They worked hard and with conscientious regard to not only my property but for the neighbours. They came punctually at proper working times. They thoroughly cleaned the driveway, sidewalk and the street of any bits of debris before leaving each day. The workmanship turned out immaculate. After this long cold winter I will see what the ice will reveal, and I have no hesitation to call Rick. He is so comfortably approachable. Quality is hard to come by these days. I’m so glad I found it with Rick and his team at Hofstetter Landscaping. Sincerely, Anna.
- Approximate cost of services:
- $20,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Anna I have to admit that you have to be my favorite customer of all time, you have a wonderful smile that is so inviting and warm. You make everybody feel like welcome family. Everyday you were there to welcome the crew in a warm and happy mood and they loved your coffee and treats. Ashleigh and I have enjoyed becoming friends and going to dinner a few times. On that note it is probably time to do that again soon, so Ashleigh will call you, and I'll be out soon to check up on the job just to make sure everything is still ok. Well all that above was on a personal note. As regards to your comments above, Thank You I really appreciate everything you had to say about our crew and especially about the daily clean up. I am a stickler for the clean up, I guess its a pet peeve, but to me it is so important, I feel a clean job site and clean trucks and properly put away equipment and tools tell you just about all you need to know about a company. When your property is left clean each day and the site nice and tidy it tells the world you care, One about your customer, Two about the neighbours and Three you have pride in what you do. You said you are glad you found us and we are glad we found you. Thanks...Rick