I gave a deposit for a basement renovation with a bathroom renovation to follow. Job to start two weeks later. 2 days before start date I'm texted advising me that there would be a 2 week delay and I'm welcome to give the job to someone else. Not very professional. When I asked for my deposit back I was told no and if I write a negative review I would be taken to court. Jamie and Julie seemed like nice people when we met but turned unprofessional when I asked for my deposit back..
- Approximate cost of services:
- $800,000.00
- Company Response
Donnlyn Group regrets your dissatisfaction.
We did roof repairs and diagnostics on your roof as discussed. We were told that the roof work payment would be taken out of the $1000 deposit received for the basement Reno. We were unable to do the basement Reno due to changes in scope of work. Unfortunately there is no mention of the roof repair work done. We offer value and service to our clients and did emergency roof repairs.