David Audio & Video Installations

Home Theater
Toronto ON M5R 2X7
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Marshall from Toronto
Marshall from Toronto
1 review Toronto, ON
7/10

TV installation with network connectivity

David was cordial and punctual and tidy, had a reasonable $/hr rate and there were no hidden costs - and he kept true to his initial quotation. I was satisfied with the job done. A couple of things I found a bit surprising:
1. He seemed to not know that video came consoles (e.g., XBox, Playstation) require an internet connection, which has been standard for years.
2. He didn't recognize my internet router, asking me if my modem or my hard drive backup was my router. I have a middle of the line DLink model, a popular make, and it was sitting visible on the shelf not 2 feet away from the modem.

Approximate cost of services:
$160.00
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Company Response

Thank you for your response. I take all reviews seriously.

For the sake of clarification, I am an audio video business. Networking is a specialty field in itself and it would be hard for anyone to know what every device looks like.....your router was a tall cylindrical unit, which is not the usual shape and size of routers that I typically hook up to. I am endeavouring to learn as much as possible around networking equipment.

Regarding your game console, I am aware that they need an internet connection......somewhere in our conversation there must have been a misinterpretation and I apologize for that confusion.

I hope that this helps with your concerns.