The Home Improvement Group - THIG

Formerly Mr Rescue
General Contractors
Mississauga ON L5V 2B3
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The Home Improvement Group - THIG
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Reviews for The Home Improvement Group - THIG

Average customer rating:
9.4 10 (381 reviews)

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p. grainger robertson in Toronto
p. grainger robertson in Toronto
1 review Toronto, ON
10/10

house repairs and plumbing

Punctual, polite, did a great job without a fuss or any sense of overcharging. As per many of the reviews, there was a "list" of things to tackle, and I wqs very grateful for Charlie's professional handyman approach. He did not condemn everything to a major restoration overhaul, but tackled the problem and did it well. I will have another list shortly and look forward to inviting Charlie back.

Approximate cost of services:
$625.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Emily in Richmond
Emily in Richmond
1 review Richmond, BC
10/10

damaged baseboard

Charlie was super reliable! I sent him a text picture of the damaged baseboard and he was able to quote me a VERY reasonable price! He is also very efficient in returning messages. I would definitely recommend him!

Approximate cost of services:
$0.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Jennifer Symmonds in Toronto
Jennifer Symmonds in Toronto
2 reviews Toronto, ON
10/10

putting up shower curtain rods on stone and tile walls and drilling to thread stereo wires through a built in

Mr. Rescue was easy to get hold of and responded quickly to my enquiry. He arrived when he said he would and completed the job skillfully and neatly. He was very professional to deal with and I would not hesitate to hire him again.

Approximate cost of services:
$0.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Tushar in Etobicoke
Tushar in Etobicoke
3 reviews Etobicoke, ON
10/10

Multiple small handy projects

Charlie provided us with a fixed rate quote on 7 small item projects around the house that included laying a few bricks on the outside, bath fan replacement, plumbing , water leak issues etc. By the time, he came in a few days later to do the actual work, the list grew to 11 items. Charlie did all the work and still charged us the initial rate that he quoted us and provided us with lots of tips as first time home buyers.

He also saved us approximately 200 bucks in material and other city related charges by fixing the main water shut off valve and not having to replace it.

Also, he found a nasty mold issue that my home inspector never found in the attic :-)

Definitely, would recommend him.

Approximate cost of services:
$0.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Holly in North York
Holly in North York
4 reviews North York, ON
10/10

Installed ceiling fan, kitchen faucet, baseboard, regrouted, drywalled, repaired gate...

As the description indicates, Charlie did a lot to and for my home. His work is excellant. He showed up on time, called the day before to confirm and was a complete pleasure to have in my home. Wouldn't hesitate to call on him again.

Approximate cost of services:
$0.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Melanie Esteves in Scarborough
Melanie Esteves in Scarborough
1 review Scarborough, ON
10/10

Repair wall damage, install curtain rods and new blinds

Charlie was very quick to respond to my request. He managed to squeeze me in the same week since my job was minor. He was on time, professional, effective and cleaned up afterwards. Thank you!!!!

Approximate cost of services:
$75.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Cindy in Thornhill
Cindy in Thornhill
5 reviews Thornhill, ON
10/10

Eaves trough repairs

Charlie was the only handyman out of the three I called to return my call. He came to our house when he said he would, gave us a reasonable quote on our job and then came back when promised and did a terrific job on the repair we needed.
I would definitely recommend Charlie to others.

Approximate cost of services:
$0.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Randi in North york
Randi in North york
3 reviews Toronto, ON
10/10

Odds and End Jobs

After moving into our house over 2 years ago, the list of jobs that just never got done kept growing....until we called Charlie. Charlie went through our list and our house and agreed to do all the work, no matter how odd the job was, including climbing outside to our second strory to fill in a bird nest hole in the stucco under our eavestrough. Charlie was very professional and when my 2 year old son breaks a toy, he asks for Charlie to fix it. His prices were extremely fair and we hope to have him back again soon - before our list grows too long!

Approximate cost of services:
$0.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

B D'Archi in Scarborough
B D'Archi in Scarborough
3 reviews Scarborough, ON
10/10

Fence Repair

My backyard fence was falling apart and we needed it fixed, We contacted Mr. Rescue who replied to my email about 30 minutes after I sent it. Charlie was professional and courteous and came out to examine the fence about 2 days later. His estimate was prompt and fair. The bad weather kept Charlie from finishing his working as quickly as he would have liked but he was back the first day sunny day and finished the whole job. He was quiet and respectful of my bushes and was a pleasure to deal with. I've already asked him to come back for a few more jobs. I wouldn't hesitate recommending him.

Approximate cost of services:
$0.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Marc in Toronto
Marc in Toronto
1 review Toronto, ON
10/10

Leaking bathtub

I had a leaking bathtub, and Charlie arrived very quickly, arriving half an hour earlier than he was scheduled. Service was professional and he was very knowledgeable. No complaints, and was very satisfied.

Approximate cost of services:
$50.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

The Home Improvement Group is a premier "One Stop Shop" for all of your home and office renovations needs, serving Toronto and the GTA. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and formally Mr. Rescue to service all your needs. From top to bottom, front door to back door, demo to completion, we do it all!

The company was built on the foundation of doing everything right in an industry with little to no focus on customer service, quality work at an affordable price and backed by our warranty.

We provide free detailed estimates within 3 days of our visit and access to our corporate discount of 30%-50% on your finished materials.

We offer daily specials for small painting jobs or handyman work, to large renovations and additions.

We don't believe in cutting corners. Efficiency and productivity drive us, but we'll never sacrifice quality or customer service for either one. In the end, it's our goal to be your contactor for life, not just one job.

We specialize but not limited to the following:

Kitchens
Bathrooms
Basements
Home additions
Painting
Staining and Refinishing
Flooring
Electrical, Plumbing and HVAC

Not convinced we have enough renovation reviews, please check out Perfect Painter & Affinity Renovations for more reviews.

Call or email us for all your renovation needs
sales@thig.pro
905 502 0204

CATEGORIES
General Contractors, Tile & Stone Contractors, Trim and Moldings, Paint & Wallpaper Contractors, Plastering, Plumbing, Renovation Advisors, Sunrooms, Solariums & Greenhouses, Surveyors, Kitchen Planning & Renovation, Design/Project Management, Design/Build, Condominium Renovations, Structural Engineering, Building Supplies and Hardware, Historical Restoration, Drywall Contractors, Architects, Kitchen & Bathroom - Cabinets & Design, Home Office Renovation, Home Additions, Handyman Services, Framing, Floor Laying & Refinishing, Excavation, Electricians, Drafting Service, Demolition, Carpenters, Builders, Bathroom Renovation, and Basement Renovation
PRODUCTS
Interior Painting ,Exterior Painting, Residential Painting and Commercial Painting, Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in providing you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basements ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thig.pro
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
20
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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