Proffesional upfront and professional through the process. We hired them to solve our creaking stairs. They said they had a proprietary solution that really turned out to be glue, shims and screws. They did one set first and the squeaks remained. End results was I cancelled the contract and only received back half of what I paid. I fixed the creaks myself by simply replacing the risers.
- Approximate cost of services:
- $1,800.00
- Company Response
Mike,
It always saddens us to hear of a bad customer experience working with Squeak Knights. Although our tools may seem familiar, our proprietary process is what makes our service almost universally applicable to the types of floors that we can treat. We are sorry our service didn't deliver the results you expected this time, and we hope we can impress you next time you may want to silence your floors. We promise to be very generous with our rates, if you choose to give us another opportunity.Thank you for your patience and understanding.