This is the first time I had dealt with QSI. After the horrible experience and expense I went through with another company, I did my research and carefully checked reviews. QSI company had exceptional reviews. Too good to be true so I asked around and spoke to people in our neighbourhood who had their window installed and their comments were consistent with the excellent reviews. The salesperson was professional and on time. He gave me a reasonable price and a very accurate timeline as to when the windows would be installed but they were installed before that. I was so impressed with staff that installed the windows. There were so many windows, they had to be at my house for two days. They were so polite and tidy I did not even notice them in the house. They cleaned up and even swept the floor and cleaned all the windows so they were sparking, then they left. I got a call from the area manager to see how things went and if there were any issues that need to be addressed. Six months later I was called again to see how my windows were and if I was still happy with their service. I don't expect this exceptional service from any company so I feel I had to write about it especially after been defrauded by another company before. I would use this company again and again! I have recommended them to two other people who also had a similar wonderful experience.
- Approximate cost of services:
- $10,000.00
- Company Response
I understand the concerns you had and we are very pleased to see that we have met and exceeded your expectations. Thank you for the opportunity, for such a detailed review and for the referrals.