Raad Marble & Granite Inc.

As a minimum words: I repeated several times my request to have overhang in front of sink cabinet 1 1/2 inch in front of doors of the cabinet.
The outcome: the island counter was placed at 3/4 of inch over the door of base cabinet, while both counters at the wall were placed with overhang of 1 1/2inch as I requested for the island, not for those counters.
Next, abuse, bullying, threats, screams, pressure, words of promise to break counters if I dont pay for work.
I didn't mean not paying, I was requesting to fix their mistake!
Ali was listeninig with his replies that this would be a little too much. He can do over 1 1/4 inch overhang and this would be it.
My story: the previous kitchen got doors at the base cabinet ruined due to water damage, builders placed counter in level with the doors.
Huge expences followed with buying and installing all new kitchen.
The outcome: Amir came with the intrument, measured all. On my request to have overhang as 1 1/2 inch in front of the island table on the side where are sink and dishwasher he replied that Ali already told him that.
We discussed the wood or plywood to place under the island countertop as I saw it was at some other place. Amir focused on this. First, he didn't want to do this. Then he suddenly changed his opinion, agreeng to place thick plywood as dishwasher produces lots of heat.
The outcome: the countertops at the wall have overhang 1 1/4 inch. The island table has 3/4 of inch overhang over the sink and dishwasher (front side)!!!!
The island table sides are in 1 inch, the dining side overhang, opposite to the sink is longer than was requested by 1 inch!!
The following story will be in the file of text conversations with both Ali and Amir.
The question from Ali, when I showed him the distances: "We can't move it as there is not enough space between sink and the metal beam of the cabinet". Then, "what do you want us to do now?"
Then, "do you want to break it?"
I didn't know anything about the technicalities of the process.
Next, "you don't want to pay!!! I'll sue you!!!"
I explained, I agree to pay but please fix this!!
Shouting, rude words, offensive statements, bullyng. That what I received in the answer.
Further, Ali began to tell I never told to move counter a bit to the front.
But, how it appears that the counter is by 1 inch longer on the opposite side then? How it appears that the conters at the wall are at 1 1/2 inch over the doors of base cabinets? Who considered for this depth then?
Next, Amir called me and screamed, abused, bulliyed me at the top of his lungs. If I don't pay, they will enter the house and break the countertops, if I don't pay, they will bring me to the cort.
Dear future customer. I consulted two proffessionals in the installation of countertops. Both said, this is late to fix!! if I try to remove the counter, then cabinets will be damaged. I paid much for them and the installation.
I can't fix what they done wrong!!
They don't want to get in to financial damage for their own wrong.
Now, I asked my contractor, who knows how to all that process, to call Ali and Amir to talk, to discuss the matter.
Ali replied, if I don't pay they will enter my house and break counters.
What would you do in this situation?
Please really avoid using this team.
They might change the name of the company, but they wont change their own names.
I asked my contractor to call to Ali to see what can be done to fix the position of the countertop. The outcome: Ali threatened to come and break the countertops.
My contractor urged him this will be the tresspassing.
Would you like to have to deal with the business like this?

We recently wrapped up a kitchen renovation which included a new quartz countertop manufactured and installed by RAAD Marble and Granite Inc.

In finalizing our design, we had selected a Caesarstone product for our countertop. After obtaining several quotes from different manufacturers, we settled on RAAD Marble and Granite. Amir was quick to respond when requesting quotes; his quote was the most reasonable of the 5 others that we had obtained from other manufacturers for the very same Caesarstone slab.

Our countertop was professionally manufactured and installed by the team at RAAD Marble and Granite. Our installer, Alex arrived on time and completed the installation quickly and efficiently, cleaning up behind his crew. Thanks, Alex, for your attention to detail!

We are extremely pleased with the services received from Amir and the team at RAAD Marble and Granite Ltd.

We highly recommend RAAD for all your stone projects!

With appreciation,
Mary and Frank V

I was quite reluctant to do renovations and thought I would reach out to this company just to get a sense of the process and the cost. I was honestly very impressed . The level of professionalism and the talent was beyond what I had expected. The cost was also very reasonable given the quality and the job the team here does. Thank you so much Amir and team for all your hard work. Wish I was home so I could add pictures. And thank you for going above and beyond to refer me to other home renovation professionals!

All the best,

Samantha

Had a few estimates for our kitchen countertop renovation, Raad came in with the most reasonable price. Their workmen’s ship is excellent, the countertop is precisely cut at the shop and quickly installed at home with a minimal adjustment during installation.

Our kitchen installer recommended Raad and we couldn't be more pleased. Amir was great to work with -- very responsive, patient and friendly -- and our quartz counter top is perfect. I would highly recommend Raad, and hope to work with Amir again on future projects.

Terra

RAAD Marble & Granite is a company one can count on for superior service and a wonderful finished product.
I have hired this company many times and have never been disappointed...only wonderful friendly service, accuracy, cleanliness, and a quick turn around for clients.

I highly recommend Amir and his crew.

Sheila Clark
President

Choices, The Agency

Found Raad on homestars, decided to give them a try based on their great reviews, good selection and being in close proximity was a bonus.

They are very pleasant to deal with and quick to respond to all inquiries and delivering the work. Bathroom countertop looks amazing, so pleased.

Loved their work and service that we called them back to do our main bathroom as well. Did another great job!

I found Raad Marble through HomeStars and so glad I did. Amir quickly responded to my questions and provided me with a very competitive quote. So pleased with my new vanity top and shower sill. Exactly what I wanted. Have already passed his name along to others. HomeStars came through again.

I ordered 4 table tops (three marble and one quartz) through Raad Marble & Granite Inc. Two were ordered in 2019 and another two this year. Both times, I contacted several companies for quotes and found that Raad had the best combination of selection and price. Amir was very responsive, answering all my questions and provided me with pictures of the stones. I was very impressed with Raad's service and the fact that they didn't make me feel like a small customer, despite the fact that the job was small (low square footage, pick up, no installation). I would highly recommend Raad to anyone who appreciates value, service, and a personal touch!

We were very happy with Raad Marble. They quoted us a better price and turnaround time than other companies. They helped with colour selection for my kitchen and provided samples. They actually came a bit early to install the counter and we were very happy with their service. Amir and his workers were professional and nice to deal with.