Vinyl Window Pro

After getting quotes from various companies we decided on Vinyl Window Pros to replace the windows in our entire house....and we are so glad we did! Sam gave great advice on design options and provided us with a fair quote for high efficiency triple pane windows. My only complaint is that after paying the $6k deposit we waited much longer than we were initially told for the windows to arrive and received no proactive communication during this time. However, once the windows arrived Tisha and Alex started the installation and thats when everything changed.....it was discovered that not only were four of my window frames completely rotted but also the sheeting on the house was so damp that you could poke a finger right through it! While my husband and I went into full panic mode seeing our project explode, Tisha and Alex assured us they could help us. They removed the siding as required and re-sheeting almost the entire backside of my home. They made a point to show us all of the damage and regularly discussed the change in scope. The extra cost for this work was absolutely minimal. I cannot speak to how other companies would have handled this disaster but Vinyl Window Pro's were just that....Pros! The windows look great and the service and knowledge were top notch!