We had ALL-PRO Landscaping install a new stone patio and French drain system in our backyard this summer. Even with COVID-19 and the relentless heat wave we experienced, Angelo and his team pulled through and delivered a fantastic installation. Our project was delayed a few times due to the many unforeseen circumstances that came through working in a pandemic during a heat wave, but Ann was in touch with us regularly through the process to give us updates along the way. Working with her was also amazing - she is so organized, her emails are always detailed and very helpful, and she’s always willing to get answers. This is a team of people who really care about their work and their customers, and it shows. We weren’t left in the dark on anything and our questions were all answered right away. I’m not even sure how they do it because they are VERY busy given the quality of work they do and being so in demand!
We chose ALL-PRO after doing lots of research and using the reviews here on HomeStars as a big factor in our decision. I wouldn’t hesitate to recommend ALL-PRO. Angelo is a true master of his craft and his work was incredible. He is the type of person who wants to get the job done RIGHT and not cut any corners, and he’s the type of person you can trust to do a great job. He really went above and beyond, and we are so happy with the final product. Angelo’s team is also hard working and they were all very polite and respectful. Attention to detail was top of mind throughout and the cleanup after was also fantastic - couldn’t find a single piece of anything accidentally left behind! I can’t say enough good things all around - we are so thrilled with how everything turned out!
My one suggestion would be if you want ALL-PRO to do your project, contact them early on as they will book up quickly!
Stones: We chose Winchester pavers in Pewter with Inversa Stone in onyx for the border. Angelo suggested a soldier course for the border and it turned out great. The step is the Large Peninsula step in Charcoal.
Before and after photo attached!
- Company Response
Dear Jesse, Thank you so much for this thoughtful and detailed chronicle of our work for you this year! Yes, we do really care about our customers and our work, and are pleased to hear that it shows! It was a pleasure working with you.
We are grateful for your kind understanding with the approx. three-week delay in starting your project. At the time of the contract signing, we had set the project start range for Late August, weather permitting. We started on Sept. 17 and finished on Saturday the 19th.
Each season, I build contingency buffers into the ALL-PRO Landscaping project construction schedule, to absorb factors that could potentially cause delays … rain, excessive heat, muddy soil conditions, etc. For the first time in 35 years, these buffers were completely consumed by unexpected challenges like widespread material shortages and consistent requests from clients to expand the scope of their projects, even while work was under way! Some projects even doubled in size: from approx. $17,000 to $35,000, and from approx. $32,000 to $74,000. Again, thank you for your patience.
Wishing you many happy and comfortable hours of WINTER barbecuing on your beautiful new patio!! All the best, Angelo