Sanded 3 1/4" oak Hardwood Floors
- Approximate cost of services:
- $6,000.00
Sanded 3 1/4" oak Hardwood Floors
Dear svanrassel
First of all we haven't use any stain on your flooring, so it is impossible to leave any stain in cupboards and baseboards (we used just wood sealers and natural finishes).
Second, you didn't want to remove us any baseboards, what is strongly recommended during the refinishing process (removal and re-installation of the baseboards costs extra money).Third, even if we dirty the baseboards, you should tell us, we are always happy to come back and clean it.
Regarding the flooring: what is happened with your flooring is typical "hardwood cupping", what I told you when I visited your house in September (refinishing was done in March). Cupping occurs when the edges of a board are higher than its center.Cupping can occur due to excessive moisture which causes the wood flooring to swell, crushing the boards together and deforming them at the edge, that is why the wood filler was popping up between the boards.It may happen when you went on vacations for two weeks and you may shut down your AC (or AC may shut down for few days by itself), this year summer was very hot and with very high humid.
Anyways, we agreed that you will call independent, certified, hardwood flooring inspector and I know that he was in November in your house for the inspection. We agreed that if the hardwood flooring inspector would say that we, California Hardwood Flooring, had done anything wrong, any mistake, we would fix it for free.
YOU HAVEN'T CALLED US SINCE NOVEMBER!!!
Bart
California Hardwood Flooring.
P.S.
We are doing refinishing for more then 12 years and never happen that after few months, after the refinishing processes was done, "hardwood cupping" occurred.
It is not a coincidence that "hardwood cupping" started during the hot, very humid summer.
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