Masterpiece Hardwood Flooring Ltd.

Floor Laying & Refinishing
CALGARY AB T3E 7J4
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HomeStars
Floor Laying & Refinishing
Masterpiece Hardwood Flooring Ltd.
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76%

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Reviews by rating (past 12 months)

Reviews for Masterpiece Hardwood Flooring Ltd.

Average customer rating:
10 10 (121 reviews)

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Cindy from Calgary
Cindy from Calgary
1 review Calgary, AB
10/10

New Cork Flooring

I love my new floors! I had to have my carpet removed because of my asthma. I was not sure what floor to get or what was best for my asthma. I looked around on-line and found Todd and Masterpiece Hardwood Flooring. Todd suggested that I install cork flooring. He explained why cork was a good option and also supplied me with information on the cork flooring. I found out that Cork is antimicrobial due to the presence of suberin, a naturally occurring substance that reduces growth of mold, mildew, bacteria, and other allergens. The hard surface makes it easy to clean with a dust mop, and even though it is a porous material, the finish prevents pockets where allergens can collect.

It has been over a month since my floors have been installed and I love them. Todd came to the house and installed the floors on the day he said he would and completed them in the time frame he gave me. He was very professional and helpful. I would and have recommended Masterpiece Hardwood Flooring to anyone who is needing to have new flooring installed.

Approximate cost of services:
$5,000.00
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Company Response

Hi Cindy, thanks for the in-depth review on your flooring. I'm so glad to hear you are enjoying them and I hope the change from carpet has helped your asthma. It was a pleasure working with you!
Todd

Bill from Calgary
Bill from Calgary
3 reviews Calgary, AB
10/10

Engineered hardwood and cork flooring

We first met Todd at the homeshow and we were immediately impressed with his professionalism and commitment to customer service. We had about 1200 ft.² above grade, including a tricky spiral staircase, and 800 ft.² below grade that needed to be completed in a tight schedule. Todd's quote came back first and was the most detailed, giving us confidence that the job would be completed without any additional expense. In the end, everything worked out and the project was completed before we moved in. We are enjoying our floors every day. We're new to Calgary so we feel fortunate to have had Todd complete our project. We would recommend Masterpiece Flooring to anyone who needs their floor done.

Approximate cost of services:
$30,000.00
Any advice to offer fellow homeowners facing a similar project?
Do your research and compare.
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Company Response

Thank you so much for the kind review and for letting us know you enjoy your floors every day. I hope you and your family have settled into your new home. Thanks, Todd

victoria in Calgary
victoria in Calgary
5 reviews Calgary, AB
10/10

install hardwood and laminate flooring

Todd installed exotic hardwood flooring throughout our 2 storey home. He was a very hard worker, clean and conscientious. His work was high quality with a very reasonable price. He also installed engineered hardwood flooring in our basement as a second project two years later. Again, an excellent job at a reasonable price.

Approximate cost of services:
$30,000.00
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Company Response

Hi Victoria! Thanks so much for writing a review and for the repeat business. We hope you continue to enjoy your flooring! Regards, Todd

Private User
Private User
Private User reviews Calgary, AB
10/10

Hardwood flooring installed

Todd was absolutely fantastic! I can't recommend him highly enough. We have renovated three homes in the past two years and from the dozens of trades people we have worked with, Todd was the ONLY trade we would recommend without hesitation. In terms of timeliness, flexibility, dependability, workmanship and quality, he was exceptional in all areas. He does not sell cheap products and his price is definitely more than what you'd find at a box store like Home Depot, but if you are looking for a floor for your own home, it's definitely worth the extra price to have a floor that is durable and looks beautiful. We renovated our entire home and the first thing people comment on when they see our renos is our new wood floors. Thanks Todd for the fantastic job on our new floors. We love them!

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Nothing. Truly a great experience.
Any advice to offer fellow homeowners facing a similar project?
Ask a lot of questions. The more informed you are, the more you can avoid unfortunate surprises or appreciate a top quality job.
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Company Response

Thank you Pam for your time writing a review and for the nice compliment. A higher quality floor will look and perform better over time and I'm glad to hear you are happy with your selection. It was a pleasure working with you! Todd

Alanna Peterson from Calgary
Alanna Peterson from Calgary
1 review Calgary, AB
10/10

Condo flooring

Todd was flexible with leaving samples for comparison and patient with the time it took for me to choose flooring. Workmanship was timely, high quality and the place was kept very clean. Would definitely recommend this company!

Approximate cost of services:
$7,000.00
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Company Response

Thank you Alanna for writing a nice review for the flooring and installation in your condo. I hope you are enjoying your new floor!
Thanks, Todd

Janet from Calgary
Janet from Calgary
1 review Calgary, AB
10/10

Hardwood installation/materials

I had all 3 floors in home done by Masterpiece Hardwood. Hardwood was installed in the main and top floors plus Vinyl- cork in the basement. All of it looks fantastic. When looking for a contractor to complete this work, Todd was the only one that listened to my needs for my home and then brought in samples. He made recommendations and after installation I still was satisfied with my choices (no buyers regret). He was very flexible with my moving furniture from room to room. I highly recommend Masterpiece Hardwood.

Approximate cost of services:
$30,000.00
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Company Response

Thank you Janet for your review. It's good for me to know you felt we listened to what you wanted for your home. I am happy to hear you were satisfied with your flooring selection and I hope you enjoy it for many years to come! Merry Christmas, Todd

Dave from Calgary
Dave from Calgary
1 review Calgary, AB
10/10

New Hardwood

Well where does one begin. The service that Todd provides is excellent! We started off going to a big box store and were very disappointed with not only the seervice but the lack of choices we had. After reading the reviews of Masterpiece Hardwood we called Todd over. Not only did he have the product we wanted (product we had yet to see anywhere else) he came in well under the big box stores price. Before he left he also re-calculated the square footage rather than just going with what the big box store said we would need. Todd found that we actually did not need as much as they said we would which only reinforces Todds honesty and integrity. As for the install itself, Todd was meticulous and left the site neat and tidy after everyday. Despite the fact that he was ill during the install he was still able to get it done in a timely manner. We would highly recommend Todd to anyone looking to get a great hardwood floor installed!!! The floor gets lots of compliments from guests and we are extremely happy with the outcome of our renos.

Dave and Sarah

Approximate cost of services:
$7,500.00
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Company Response

Thanks so much for the very nice review Dave and Sarah. I'm glad we were able to help you decide on the right floor for your household. Thank you for choosing us and have a great Christmas!
Todd

Maude Fortin from Calgary
Maude Fortin from Calgary
3 reviews Calgary, AB
10/10

Hardwood flooring installation

We were on a very tight timeline and Todd was able to complete our project on time. He was very helpful with product selection and the price was competitive. We are extremely pleased with the result and will definitely be calling him again when we do our kitchen reno.

Approximate cost of services:
$9,000.00
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Company Response

Great to hear you are happy with your flooring Maude! I appreciate your time writing a review and it was nice to see you at the Home Show this weekend. Hopefully we can assist you again in the future for your kitchen flooring. All the best, Todd

Colleen & Dwain from Calgary
Colleen & Dwain from Calgary
3 reviews Calgary, AB
10/10

purchase & installation of hardwood

We were so glad to have found Todd's business: Masterpiece Hardwood! He was recommended to us and now we know why!Todd was very knowledgeable about the various hardwood products, and helped us choose one, of which we are estatic about!Todd showed integrity in his quote for the cost of materials and labour. He was also honest and realistic when he informed us about the amount of dust that would be created from the tile removal.He did his best to clean it up! Todd installed the hardwood on our main level,except the laundry room, so approximately 1400 sq. feet, plus the stairs to the basement.Even though Todd didn't quite finish in his estimated time, he was professional by informing us as to why, and returned in a timely manner to complete the job.He made sure that everything was completed to his and our satisfaction.Besides such a good work ethic, Todd demonstrates a friendly, pleasant personality to complement it!Thank-you so muchTodd! We love our floor, and the wonderful job you did!
Colleen & Dwain

Approximate cost of services:
$19,000.00
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Company Response

Thanks Colleen and Dwain for your indepth review on the work we did. I'm so glad to hear you love your floor, we love it too so we put some pictures up on here and on our website. Sorry about the delay, the extra nosing I needed for the complex staircase took a bit to get here, thanks so much for your patience with that.

I do apologise for the extra dust with the tile ripout. Moving forward, we are having a removal company come in for work like that as they have the industrial vacuums and tools to keep it cleaner.

Thanks for the great review despite a couple of setbacks and it was a sincere pleasure working with you. Enjoy your new floors!
Todd

martha mclary from Calgary
martha mclary from Calgary
3 reviews Calgary, AB
10/10

Installation of hardwood floors

Todd installed maple hardwwood on the main floor of our home in July, 2012. He was very easy to talk with and always very professional. He took the time to explain the different types of hardwood and options we could go with which he is very knowledgeable about. He happily answered our many questions. At the time of installation, Todd made us aware of a problem with our wood which he informed us of right away. He was very honest and up front with us and dealt with the company to have the problem solved for us. In the end we ended up with a product that we are very happy with. Todd is very conscientious and did an excellent job on the installation which included 11 stairs. He was also very good about cleaning up the work area at the end of each day. He also kept to the quote that he gave at the start. He really went out of his way to make sure that we were happy with everything and was very pleasant to work with. Todd did a fantastic job! We love our new floors and we would highly him. Thanks again, Todd.

Martha and Trevor in Calgary

Approximate cost of services:
$2,600.00
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Company Response

Hi Trevor and Martha, thanks for taking the time to write a detailed review of the flooring and installation we provided you. I hope everything went well for the rest of your renovation and that you enjoy your new hardwood for many years to come!
Best Regards, Todd

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Masterpiece Hardwood Flooring Ltd.

Masterpiece Hardwood Flooring has blossomed out of many years of professional craftsmanship and working with a variety of products. We have specifically chosen our product lines for their beauty, variance in colour and finishing but most importantly, for the quality of the materials. Our hope is that through our time ...
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