Canada Best Handyman

We needed to have a phone line added and weren't sure who to call, so we contacted CBH since their website stated that they were able to do a variety of different things including electrical wiring. The technician was unable to install the line due to unfamiliarity with the telephone type (NEC multiline) so we had to find another company to do it, which was a bit of a hassle. The technician tried his best, I guess I should have asked if they could do that type of work first.