PuroClean Restoration Oakville/Mississauga

Looked at a number of companies before choosing Puroclean. The attic in our house had mold issues due to improper ventilation from two bathroom that had been renovated a few years earlier (very annoying).

Puroclean were good to deal with even with the added pressure of the floods in Windsor and a slight delay. They were very clean, taped of the area and were professional throughout. There solution was an appropriate approach for the problem. Made life easier in that they also fixed the ventilation caps in the roof to vent correctly.

All in all a pleasant experience

Thank you to the Puroclean team for the immaculate job in removing mould from our master bathroom! We were very pleased with the final result and wholeheartedly recommend this team!

There are not enough thanks in the world for Joel and his team. A contractor incorrectly installed toilets in my home. Unbeknownst to me there was a leak behind my walls that went from the top to the bottom floors. Fast forward 2 years and the water started to leak through my kitchen cabinets!! The contractor was guaranteed through a major home improvement retailer. After months and months of back and forth with the store/contractor insurance companies, I was still getting nowhere. I decided to call PuroClean to get a quote as I could not live with the mould and feared it would start to effect my health. Joel came in within 24 hours to complete an assessment. He was patient, courteous, and VERY knowledgable. I explained the back story and he offered to help. He immediately drafted an emergency report (with pictures) and was in touch with the insurance companies right away. Finally, I had someone in my corner who could navigate the insurance company and get results. Within a few days there was finally an open line of communication with the proper insurance company contacts. Within a week my home was mould free and ready for rebuild. If it were not for PuroClean I would still be fighting with insurance companies for someone to take ownership of their mistake. Thanks PuroClean!!!

We called PuroClean after we tried to get a quote from 2 other companies that were taking forever and did not seem enthusiastic to work on our house. Joel quickly answered and came on site and within a few days we had a comprehensive quote.

Joel was always available to answer any questions we had no matter how small or insignificant they might have seemed to a contractor. He would come on site often to make sure we were happy and deal with any small set backs right away. His team was very responsive and they involved us in every important decision along the way.

What could've been a very stressful time turned out to be a great experience with great results thanks to Joel and PuroClean.

Joel was quick to return my original call even though it was before 8 a.m. and he came the same day to provide a quote to clean our rugs. On the scheduled work day he arrived on time and the work was completed in the time he said it would take. Rugs are clean throughout the house now and the price was very fair. Would have no trouble recommending Puro Clean, Oakville and Joel Nelson.

Discovered water under carpet and in storage area. Called my insurance company, who recommended Puroclean. Puroclean was very fast, professional and highly competent in indentifying the problem and getting a resolution in place. Puroclean worked with the insurance company, took on the general contractor role and managed the entire process very professionally. Puroclean had access to my house when not home and I had no doubts about their honesty and integrity. If you ever need any type of emergency repairs call Joel Nelson at Puroclean in Oakville and you will extremely happy you did. Basement was brought back to its pre-flood condition within two weeks.

Due to the very cold winter, a pipe burst causing water to flood the basement floor. Joel & his team came right away, cleaned it up and did all the repair work. Fast service & high quality work. Basement looks like new.

We found mold in the 2 attics of our home. Joel came to the house and did a thorough inspection of the areas as well as taking photos. He spent as much time as we needed discussing options to repair during that initial visit. He then provided a written detailed estimate for the costs of repairs and the procedure that was best to use in our case. The crews performing the insulation and mold removal were on time, polite and respectful of our home. They made every attempt to protect floors from equipment and mask off areas of the house to contain any further possible contamination. Joel personally returned at the end of the job to inspect and ensure our satisfaction. I would not hesitate to recommend Joel and his company.

I would highly recommend this company! Joel Nelson helped us through a very difficult time. Our finished basement flooded last summer when a storm in July overwhelmed our homes drainage system and filled our basement with water. I called PuroClean and Joel arrived promptly, within an hour, and got to work cleaning up and drying out the basement. The crews were very clean and professional. Joel handled all aspects of the insurance claim for me. After the clean up, the repair work was completed including upgrades which I chose to have to basement bathroom which have added extra value. I could not be happier with the new and improved look of the basement. I would highly recommend PuroClean.

The great Burlington flood of 2014, filled our basement ho a depth of 3'. I needed immediate assistance and got hold of Puroclean following a recommendation from a satisfied client. Puroclean handled everything, promptly, effectively, and professionally, with a smile. The work was finished within the time scale proposed by Joel.