Reliable Cabinets Manufacturing

Cabinetry & Millwork
14251 Burrows Road, RICHMOND BC V6V
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Frustrated in South Surrey

First Review

2/10

Kitchen & Bathroom - Cabinets & Design

This company also operates under the name SELECTWOOD ENTERPRISES LTD. This sub-trade IS NOT one of my general contractor's recommends. This sub-trade IS NOT one of my general contractor's recommends. The cabinets I ordered were supposed to be dado joined & lap joined, glued & screwed, but that was not the quality I received - they gave me stapled - no glue. Other issues included damage done to the inside of each door when the handles were installed, and never repaired. On first look - the cabinets look really nice. However, cabinet sizes and cabinet door sizes are wrong, the pantry doors were very poor quality and badly installed, the overall workmanship was very poor quality. Handles are now coming loose. In the laundry room the cabinet was the wrong door profile & incomplete & the shelving I ordered was never installed. I gave him just over $11,000 for the work completed, but the balance (10%) is still held back due to in-completion and error corrections. He offered to correct the errors if I paid him the balance. I told him I would be glad to pay him the balance AFTER the work is done properly. The normal procedure is that the final payment, usually 10%, is held back until the work is completed properly.

Approximate cost of services:
$14,000.00
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Previous versions of this review:

Frustrated in South Surrey

First Review

0/10

Kitchen Renovation

This company also operates under the name SELECTWOOD ENTERPRISES LTD. This sub-trade IS NOT one of my general contractor's recommends. The cabinets I ordered were supposed to be dado joined & lap joined, glued & screwed, but that was not the quality I received - they gave me stapled - no glue. Other issues included damage done to the inside of each door when the handles were installed, and never repaired. Cabinet sizes and door sizes ere often wrong, the pantry doors were very poor quality and badly installed, the overall workmanship was very poor quality. Handles are now coming loose. In the laundry room the cabinet was the wrong door profile & incomplete & the shelving I ordered was never installed. I gave him just over $11,000 for the work completed, but the balance (10%) is still held back due to in-completion and error corrections. He told me that if I paid the remainder of the bill first, he would come in and fix everything. I told him I would be glad to pay him the balance AFTER the work is done properly. The normal procedure is that the final payment, usually 10%, is held back until the work is completed properly. I declined his offer since I did not want to risk paying the remaining 10%, having the work done improperly, and then having to pay someone else to fix his work. I decided to cut my losses.

Approximate cost of services:
$14,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Frustrated in South Surrey

First Review

1/10

Kitchen Renovation

This company also operates under the name SELECTWOOD ENTERPRISES LTD. This sub-trade IS NOT one of my general contractor's recommends. The cabinets I ordered were supposed to be dado joined & lap joined, glued & screwed, but that was not the quality I recieved - they gave me stapled - no glue. Other issues included damage done to the inside of each door when the handles were installed, and never repaired. Cabinet sizes were often wrong, the pantry doors were very poor quality and badly installed, the overall workmanship was very poor quality. Handles are now coming loose. In the laundry room the cabinet was the wrong door profile & incomplete & the shelving I ordered was never installed. I gave him just over $11,000 for the work completed, but the balance (10%) is still held back due to incompletion and error corrections. He told me that if I paid the remainder of the bill first, he would come in and fix everything. I told him I would be glad to pay him the balance AFTER the work is done properly. The normal procedure is that the final payment, usually 10%, is held back until the work is completed properly. I declined his offer since I did not want to risk paying the remaining 10%, having the work done improperly, and then having to pay someone else to fix his work. I decided to cut my losses.

Approximate cost of services:
$14,000.00
Was this review helpful?