Pioneer Windows & Doors Inc

Update - September 17, 2014: Following my posting I was contacted by Jeff who explained that the person I originally dealt with was no longer with the company. After a serious of unfortunate breaks in communication, Jeff took it upon himself to ensure that the problem was rectified. I am now pleased to report that the damaged door frame piece was replaced. Jeff has also assured me that his company does stand by their product and that customer service is very important to them. After just over 2 years since getting the new front doors, he has demonstrated his commitment to customer satisfaction. I now feel confident in dealing with this company again. Thank you!

Would not recommend this company. Product delivered is not same as product promised. Salesman went on and on about quality of door insulation. Not true! Vestibule is freezing in winter months. Was told insulation was so good that we would no longer need screen doors. Much colder than when we had old 40 year-old wooden doors. In addition, door frame came with subtle scratch. Have made numerous attempts to get piece replaced, but to no avail. Very nice on phone, but no follow-up. Salesman did come out to house, dismissed markings as insignificant, and never came back. I'm sure that if I had withheld some money from them, they would have come back. Would not recommend them to anyone. Very disappointing!