Royal Crown Aluminum Inc

In short, very happy with the work done by Royal Crown Aluminum. Excellent price, excellent customer service, and excellent work.

Longer version: Needed to have downpouts redone to abide by City of Toronto bylaw. Decided that it would make sense to do all eavestroughing as well. Tom came to the house, on time, to assess the house and needs. Very professional and easy to talk with. He worked with the ideas i had in mind, and provided a solid plan.

Ashley at the main office was very helpful in working with me on the quote and setting up an appointment. Excellent customoer service.

When the work was done, it was done well. I was unable to be home during the day of the installation (day changed a couple times due to weather), but the guys on site (Edi and Andrew, I believe) proceeded without me being there - no problem at all. In fact, at one point in the day, I got a call from Edi on site suggesting that the original plan needed modification when the got up and close and saw the way the flat roof was constructed. Edi patiently walked me through what amendments to the plan were needed, and only proceeded when he had my "go-ahead" to do so. He even took a photo and texted it to me so that I could see what he was talking about. Also called me towards the end of the day as they were leaving for confirmation on one last part - was very glad that he called to confirm.

When I got home, I inspected the work - and I was completely satisfied. The guys had done a great job, and even capped off the downspout that had previously fed directly into water line. Its been a couple weeks since the installation, and I have had zero problem with the rain and snow melt since that time.

Would highly recommend this company to others; in fact, I have already done so.