We hired Jconstruction for a first floor renovation including a major kitchen renovation. The work was good, except the floor. We used 24x24 travertine tiles. They are all not level and there are seams that catch our toes all the time. They didn't feel that was an issue. Problem is that when it came time to do the trim, the cost jumped by 50% because "Trim has gone up in cost over the last 6 months". We asked for a detailed quote for the trim. It came n 50% higher then others we felt compeled to get. Since then we have not heard at all from John. We have cracked tiles, non sealed up vent holes, etc. that would be taken care of immediately. It is now 16 MONTHS into this reno and not a peep. Great guys, but terrible followup. Buyer beware.
- Approximate cost of services:
- $30,000.00
- Company Response
Good morning Tood,
I have to say that i am a bit despointed with this review..we had a great relationship..Now if i recall clearly we did install your floor and crack on ONE tile you showed me in the entrance to the kitchen is not all of them ...that was your only complaint witch is due to settelment and is normal due to the size of this tiles and if i RECALL correctly I stated that we would fix it when we would do the trim.
the quote was given to you and you ask me to wait for the trim install to be completed...the price went up because other things were added..like archways and doors that I do not get for free , also style of trim varies in price.and todd it took a long time for you guys to make a final desicion....As you see here my reviews are great and I do follow up on things.
Where are those so called other estimates that are 50% less then me? I dont recall getting them ..and don't recall getting any phone calls regarding an appointment to do the tile repair.
I have gonne beyond in your reno and I help people all the time...
It is none the less strange that you would wait 16 months like you said to write this complaint...one thing is to want work to be done as cheap as possible ..the other is to write such a review because you didn't like my quote..
I am truly sorry that is the way you feel...but none the less we enjoyed
working at your house and look forward to work with you in the future...Regards
John Teixeira
JCONSTRUCTION AND RENOVATIONS INC.