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Milette Doors

Windows & Doors Installation & Service
100 avenue Industrielle Saint Boniface QC G0X 2L0
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HomeStars  >  Windows & Doors Installation & Service in Clarence-Rockland  >  Milette Doors  >  Took no responsibility for damaged door
Adam from GREELY
Adam from GREELY
2 reviews Ottawa, ON

Took no responsibility for damaged door

We bought Milette 12 doors with glass inserts and paid to have them hung and painted. Several of the doors were special orders so we spent about $4000 just buying the doors. When we removed the protective plastic on one door we found there was a crack in the glass panel. We called Milette who said it must have been damaged during transport. They said to just take it back to the hardware store where we bought it and get a replacement but they took no responsibility for the damage and offered us nothing to cover the cost of hanging and painting the replacement door. They said the warranty only covers the door and not the glass they put in it. Go figure that one . Pretty poor response !

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