Burl Oak Landscaping

Swimming Pools, Spas & Hot Tubs
Burlington ON L7R 4J4
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HomeStars  >  Landscape Contractors & Designers in Oakville  >  Burl Oak Landscaping  >  Driveway and Porch Interlock - project gone WRONG
Sally from Oakville
Sally from Oakville
4 reviews Oakville, ON
1/10

Driveway and Porch Interlock - project gone WRONG

We initially put this review out after the project is done but we have to make a change as the lack of workmanship shows after 2 years.

We had our driveway lift and relay as it is uneven. However after less than 2 years, we start to see that the places where it was uneven start to show again and it got worse this year. Tried to call the owner before but no response.

This can tell us that they didn't do the job right and the excavation wasn't done properly. They didn't excavate enough to provide a solid base and thus what was uneven before begins to show again. It seems like we have wasted our money and we are really disappointed.

Approximate cost of services:
$7,000.00
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Company Response

I am sorry you are having issues with your driveway. when we initially repaired the driveway we had informed you that unless you installed the entire driveway new again it is a risk as to what will happen. we have certainly learned from this incident and a few others and that is why we no longer do repairs. I apologise for the incident and since the work was completed so long ago our warranty does not apply. again sorry for the trouble but we as every company have limits to the service we can offer before we start to become unprofitable.

Previous versions of this review:

Sally from Oakville
Sally from Oakville
4 reviews Oakville, ON
10/10

Driveway and Porch Interlock

We wanted to have our driveway lift and relay as it is uneven. We got a few quotes and picked Burl-Oak as the quote was reasonable and they responded promptly to us. We decided to add some new stones as a border as suggested by Ziad. The job was done in 3 days and we are satisfied with it. Although the stone size we wanted was not available, Ziad promised to make it look as great with the smaller stones and they did. They even took the effort to add an extra step for our side door with the leftover stones. We are pleased with our new driveway and porch that are not only even but also have a great new look.

Approximate cost of services:
$7,000.00