Minto Homes

Builders
Toronto ON M2P 1N6
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HomeStars  >  Builders in Ottawa  >  Minto Homes  >  Worst Quality, Customer Service and Attitude
Private User
Private User
Private User reviews East Gwillimbury, ON
0/10

Worst Quality, Customer Service and Attitude

Seems like this review is not needed as there's many horror stories already posted here... This builder is absolutely horrible.

Many, many quality issues with the workmanship... We had to chase them for two years, had to see lawyers and document many many issues with this company. Our hardwood floors (upgrades) squeaked with every step. They had to replace the floors 4 times! Same thing with the grout on the tiles. It kept cracking and coming off. The sub floor was moving and causing the grout to break apart. Until they reinforced the floor, the issue could not be fixed. Basement windows leaked, they tried to fix 3 times and eventually replaced them after 1.5 yrs of us asking them. Improper insulation causing condensation in the basement, chipping concrete on the porch, uneven grading causing water to pool against the house, 2 inoperable windows and one door, poor paint quality, noisy shower floor, missing mortar in the bricks, and the list is much longer than this... I had to take many vacation days off to chase this builder to fix the problems. They missed many appointments as well.

NEVER again will I ever buy from Minto. Poor quality and horrible customer service is what you can expect from these guys.

Approximate cost of services:
$700,000.00
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