Minto Homes

Builders
Toronto ON M2P 1N6
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HomeStars  >  Builders in Ottawa  >  Minto Homes  >  Terrible Service
Private User
Private User
Private User reviews Ottawa, ON
1/10

Terrible Service

I've been living with Minto Properties for over five months now and am so disappointed. The number of issues I've had just go on. First off, when I moved in, multiple light switches in the apartment were sticky. For months I literally had to PUNCH my light switch to get it to turn on. I emailed my landlord for months to try and get him to do three simple things for me: fix the light switch (which could have been a fire hazard if the problem was the wiring), fix a socket that had a metal prong stuck in it (which is an obvious safety hazard), and set up our buzzer for the front entrance. After countless emails for months, he eventually just stopped replying all together, and gave me no choice but to email his manager. Finally after living here for four months, the light switch and socket were fixed. Here I am on my sixth month of living here though and still have no buzzer. As well, when I was showed the apartment, I was told I could have the door to my bedroom changed for a better one for when I move in. The door(s) I currently have are basically double doors that you'd see on an old closet. There is absolutely no privacy whatsoever due to how thin and flimsy they are but now I'm stuck with these doors because they never did change them (oh but they did have time to fix the knob that was broken after I moved in, how lovely) To add on to that, when I moved in I set up preauthorized payments for my rent. After four whole months of that not working and me having to pay it manually every time, I finally just emailed him and told him to forget about it and that I'd continue paying it myself online. This month, the 1st happened to fall on a Sunday. I made the payment online but it didn't go through until Monday the 2nd. Today, on the 4th, my roommates came home to an eviction notice stating that I owed them rent money. I checked online and the payment 100% went through on the 2nd. This company is beyond disorganized. My landlord apparently has time to give me a notice of eviction for rent that I ALREADY paid, but doesn't have time to reply to an email regarding safety hazards in my apartment. Bloody ridiculous.

Approximate cost of services:
$0.00
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