Durie Group

Tile & Stone Contractors
Ottawa ON K1B 3T3
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Reviews by rating (past 12 months)

Reviews for Durie Group

Average customer rating:
3.7 10 (11 reviews)

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Chantale in Dunrobin
Chantale in Dunrobin
2 reviews CLAYTON, ON
0/10

Granite Kitchen Counter

HORRIBLE Installation.
Please go elsewhere. 2 seams when we were told during measurement to our face that 1 was possible. HUGE seams, much larger than industry standard. 2 chips around sink. Repairs were done, very poor workmanship. Zero customer service.
Please check out the BBB which this company says they do not participate with. No wonder....
Feel free to contact me if you have any questions. chantillylace1418@hotmail.com

Approximate cost of services:
$2,900.00
4 of 5 people found this review helpful.
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Company Response

customer had many personal issues,
took us to court to resolve, but never showed up.
would not let us back to do a minor repair.
we have emails were they accepted the install as acceptable.

Ashley in Ottawa
Ashley in Ottawa
1 review OTTAWA, ON
0/10

Kitchen counter

This company installed my kitchen counters. The wife? (woman at the shop) cannot manage her emotions and repeatedly burst out with angry tirads. They were not able to stick to the dates of installation they had promised. The counters were installed such that they were not level. There were chips around the holes cut out to accomodate the undermount sink, and the granite is not well polished. The seams where poorly done. They told me my cabinets were not large enough to accomodate a full size double sink, which I found out after the installation, was not true. Overall, the workmanship was shoddy, and the people were not pleasant to deal with. Go elsewhere!!

Approximate cost of services:
$0.00
3 of 4 people found this review helpful.
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Company Response

Not our customer, no record of them being installed by our firm

Ben in Ottawa
Ben in Ottawa
1 review Ottawa, ON

First Review

2/10

Granite Countertops and backsplash

After hiring the company some problems arose. The brand new fridge was dented and not repaired by the company as promised. The back splash was not level and cocking was not solid. WE were not provided with a proper receipt to be used in Government tax breaks. The staff was unprofessional and did not us the way a customer should be treated.

Approximate cost of services:
$4,000.00
3 of 3 people found this review helpful.
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Company Response

Not our customer, no record of them being installed by our firm

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Durie Group

COMPANY CLOSED JULY 2014 OWNER RETIRED
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