Gutter Doctor

Gutters & Eavestroughs
305 4625 Varsity Drive NW Calgary AB T3A 0X9
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Reviews for Gutter Doctor

Average customer rating:
9.1 10 (181 reviews)

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Diann
Diann
6 reviews Calgary, AB
2/10

A cautionary tale

April 27, 2020 Jeff P cleaned out the gutters on my 1104 sq ft house and my detached garage. I paid $392.70. A month later the water was not draining in a metre section of the front gutter. Jeff came back and told me the gutter needed to be resloped. I was desperate so agreed to pay $399. He adjusted the slope with new hangers. The bill I got was $523.95 - $100 more than our verbal agreement. I contacted the office and after several interactions back and forth....with the terrific office manager Laura....got a revised bill for $418.95. $811.65 - a big price for about an hour's work in total but at least less than the original $916.75!!!

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Company Response

We are sorry for the mix-up about the bill. The technician made a keying error when using his phone to create the invoice. Glad we got it sorted out in the end.

Deb P in Calgary
Deb P in Calgary
2 reviews Calgary, AB
10/10

Gutter cleaning and repair of soffit, downspout and loose gutter. Caulking of leaking corners.

Response time to service request was prompt and quote done within 2 days. After acceptance, the job was completed in a week. Dave was professional, friendly and I was pleased with his work. The invoice was emailed and easy payment option by e-transfer.
Thanks Gutter Doctor!

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Private User
Private User
Private User reviews Calgary, AB
10/10

Gutter replacement

Technician James was prompt, well-informed and helpful when he came to quote for the work. Technician Kef was friendly and efficient when he came to replace the gutter. All good, thank you.

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Sam
Sam
0 reviews Calgary, AB
7/10

Billing Problems Resolved

I found the verbal estimate of $445 + GST to be very high, but decided to proceed. The invoice I received is $212 more than than the figure I thought we had agreed on ($325 for cleaning, $75 to install 2 or 3 screws on a section he said was loose and $45 to install 1 or 2 screws on another section. Total time spent was one hour 15 minutes. Written estimate arrived after the work was completed. Website said I could accept or modify the estimate by pressing the word "here." I planned to raise questions about invoice, but pressing "here" the system said "Estimate Accepted." I request that the invoice be reduced to $445 + GST.

THIS MATTER WAS RESOLVED BY GUTTER DOCTOR. Their computer system had coded this job as a two story home, rather than just a one story. A corrected invoice was issued and I paid this in full. I do believe their rates are high, but I accepted the initial quote, and the work was completed to my satisfaction.
saylesworth@msn.com

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Company Response

Thanks for bringing this to our attention. We investigated and it turns out that the technician made a mistake on the invoicing app on his phone. We have adjusted the invoice to be $445 as it was supposed to be.

Mitra in Toronto
Mitra in Toronto
1 review Calgary, AB
10/10

Gutter repair

They redirect the gutter so we can collect rain water and I am very happy with the service. Recommend them anytime. He came with right tools and material so it didn’t take long.

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Company Response

Thanks for the nice review

Gutter Doctor

Shaun in Calgary
Shaun in Calgary
2 reviews Calgary, AB
10/10

Splash guard and extension on roof

They were fast and friendly. They did what o asked and offered opinions on doing some other work that I was contemplating. I will be using them again in the near future to do some other work
* I had them extend a down spout from the second floor to garage roof. As well as add a splash guard where the same down spout emptied into the eaves *

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Company Response

Glad we could be of service. Thanks for the work.

Gutter Doctor

Maureen in Calgary
Maureen in Calgary
1 review Airdrie, AB
10/10

Great service installing our gutters!!

Gutter Doctors were great. They were able to tell right away we had the wrong drip trays installed which saved us from having to redo the garage roof in a couple of years. The technicians showed up on time and were done the job very quickly. Everything was smooth from beginning to end and also contactless. I would definitely use them again and recommend them!

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Garrett from Calgary
Garrett from Calgary
5 reviews Calgary, AB
10/10

Gutter repair

I contacted Gutter Doctor and in short order Ali came by and gave a quote. A couple weeks later Ali returned and completed the job. The employees of a company make companies shine or not. Ali was extremely professional and knowledgeable. He was thoughtful and respectful considering covid. I would recommend this company for certain.

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Company Response

Ali will be happy to read this review. We are glad to be able to help you. Thanks!

Gutter Doctor

ALWAYS HOME
ALWAYS HOME
1 review Airdrie, AB
10/10

Eaves and downspouts

We would highly recommend The Gutter Doctor.
The installer Kef was amazing!
The quote was very fair and the job was done extremely efficiently and punctually.
The Gutter Doctor provides a great service for a great price.

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Company Response

That's what we like to hear!

Big Thanks from the Gutter Doctor

Wei in Calgary
Wei in Calgary
0 reviews Calgary, AB
10/10

Clean gutter and install downspouts

Technician was very professional and courteous. He did a good job with downspouts installation. He took pictures of the gutter after cleaning is completed and showed them to me. Overall, I am very happy with the service.

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Company Response

It was a pleasure to work with you.
-Gutter Doctor

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gutter Doctor

Gutter Doctor is one of Alberta's best home exterior service providers. For over 18 years and 50,000 projects our friendly technicians have been getting the job done right - and it's always guaranteed! You can trust us to care for your property like it is our own!

EAVESTROUGH & DOWNSPOUT cleaning, repairs & installation of 5" or 6" seamless gutter
FASCIA & SOFFIT repairs & installation
SIDING (vinyl, cedar, hardie) repairs & installation
CLADDING of windows & doors, etc
ROOF repairs & installation
STUCCO repairs & application (Edmonton only)
BRICK & STONE repairs & installation (Edmonton only)
SELF-REGULATING HEAT CABLE installation
CURVED 'RADIUS' GUTTER installation
GENERAL TROUBLESHOOTING

-Residential | Housing complexes | Industrial buildings
-A+ rated BBB Member
-Consumer Choice Award Winner
-Reader's Choice Award Winner
-Top Choice Award Winner
-Best of TrustedPros Winner
-Best of Homestars Winner
-ThreeBestRated Inclusion
-Quality Business Awards Winner
-Full liability insurance
-WCB
-2-year guarantee on repairs or 5-years on installations. A guarantee that we deliver on.

Calgary 403-714-0711
Edmonton 780-709-6825
info@gutterdoctor.ca
www.gutterdoctor.ca

CATEGORIES
Gutters & Eavestroughs, Window & Gutter Cleaning, and Roofing
PRODUCTS
Eavestrough, downspouts, gutters, fascia, soffit, flashing, drip-edge, siding, roofing, cladding, stucco, brick, rock, cladding, capping, heat tape, heat cable, heat tape, snow removal
SERVICES
- Installation, repairs, and cleaning of gutters and downspouts. - 5" and 6" seamless gutter - Siding - Cladding - Capping - Roofing - Fascia - Soffit - Brick & Stone - Stucco - Heat cable / Heat tape - Snow removal
BRANDS
All brands
STYLES
All styles
SPECIALITIES
Home exteriors
WEBSITE
http://www.gutterdoctor.ca
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
19
PAYMENT METHOD
Cheque, eTransfer, Credit Card (1.9% fee). No cash.
LICENSES
City business license
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$129
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 years for installations. 2 years for repairs. Downspouts guaranteed free running after a cleaning.
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