My Frigidair dishwasher will not drain......The service technician was on time, friendly and answered all my questions. He checked the dishwasher and found nothing apparent he asked what kind of dishwasher detergent was being used I showed him the "CASCADE" liquid with DAWN (dish detergent) and he said that was the cause. GUESS WHAT this morning after the dishwasher ran it was still full of water. Yup now hang around for another service call tomorrow, not happy
- Approximate cost of services:
- $95.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
It is true that sometimes repairs don't go perfectly as planned and in these cases we need to return to reassess. You called in to let us know this problem was still occurring and we offered to have the technician return the next day. Your response was that we have the worst service and that this was ridiculous. We offered to refund you the minimum charge service call that you had paid. Your response was that again that this was ridiculous.
I'm sorry things didn't go perfectly for you but I do feel we have been very fair and provided the best level of service possible.