paradise bay

We have owned an Arctic Spa hot tub from Paradise Bay for over 8 years. The staff are always very helpful, friendly and happy to assist us in any way they can. Very good quality product. The service department has been outstanding in helping us and also trying to save us money in a recent FLO message on the tub. They were booked up for a week for servicing and we were concerned about heating the tub so they spent over an hour on the phone walking me through possible issues and solutions at no cost to us. I would highly recommend this company to anyone considering buying a hot tub.