Aire Max Heating & Cooling Inc

Our 100K BTU Carrier gas furnace started acting up a few days ago due to a flame rollout / heat exchanger issue. We contacted Aire Max and a couple of other authorized Carrier dealers to get a price quote on upgrading our 13 years old furnace with a newer Carrier model. Max (@Aire Max) was very knowledgeable, and instrumental in terms of diagnosing the issue and helping us choose the right replacement product. Max came to our house yesterday and installed our new furnace (Infinity Series 59TN6) as discussed/planned. They were very professional and cleaned up the area upon completion of the job.
Moreover, what I also found different with Max was that he listened to our concerns, and asked the right questions to determine the best installation strategy for the replacement furnace. Max’s approach in being knowledgeable, technical, open, transparent and a good listener created a stronger sense of trust and as higher level of satisfaction for us, as he was the only dealer (amongst the three dealers, that we had contacted) who not only brought up the following potential issues to our attention but also graciously agreed to address them as part of the installation job as a value-added bonus to us:
1) Correction/upgrade of the existing filter size from size 16 to size 20 through a cool and professional bottom return furnace installation which to us it involved more time and material in comparison with a side return installation.
2) Installing a fresh air pipe

Lest I forget, Aire Max also offered the best price quote in comparison with the other two dealers and our new Infinity Series 59TN6 gas furnace looks a lot sexier than the old one :-)