Aire Max Heating & Cooling Inc

Fact: We hired Max and his company Max Aire to replace our 20+ year old furnace and A/C.

Fact: Max represented that the unit we purchased (Lennox) came with a 10-year manufacturers parts warranty.
Fact: We paid more than $5000 for the unit.

Fact: The unit ceased operating well within the warranty period.
Fact: Lennox denied our warranty claim because Max failed to install the correct A-coil (he concealed from us that he did not install a Lennox A-coil but instead installed a lesser part that voided our warranty).

Fact: Max continued to top up our unit with refrigerant to make it functional but denied any responsibility for the failure/leaking of the unit.

Fact: Max blamed us for not maintaining the unit, notwithstanding that we had cleaned the unit annually.

Fact: Lennox verified that there was no requirement to carry out any formal maintenance to maintain their warranty. They further confirmed that the warranty was voided solely due to the actions of Max and Max Aire.

Fact: No fewer than two HVAC companies have assessed the a/c unit and determined that the A-coil had prematurely failed.

Fact: One HVAC company advised that Max used pipes that were too small for the size of the a/c condenser unit and this also contributed to the failure of the a/c.

Fact: Max used lines (that carry refrigerant) that were 5/8 diameter. The independent a/c expert advised that the lines were too small and that the size 3/4 diameter should have been used.
Fact: Max has repeatedly engaged in aggressive conduct often yelling at us when attending at our home.

Fact: Max has made racially insensitive comments while at our home.

Fact: Max contractually provided his personal warranty for labour and 10 years for parts but has failed to live up to his obligations.

Fact: We have given Max many opportunities to make this right be he refused to acknowledge his responsibility.

Fact: We have no option but to seek the assistance of the courts and to let others know about our experience with him.

FACT: Here is the proof that he did "work" for us.