We hired Bartlett to provide pruning services to 4 trees on our property, a couple of which had been brutalized by another supposedly very reputable company a couple of years ago. We love our trees, and want to enhance and preserve them, not have them chopped away at to fit an ugly and artificial ideal.
So, we contacted Bartlett, and had Darren Silcox come out (rep for Maple Ridge area) to do the assessment. He was prompt, personable, and very knowledgeable, being a certified arborist. He made reasonable recommendations, listening and responding to my questions, and very quickly provided a reasonable quote.
Getting the work scheduled was a little bit of a runaround, as Darren went away on vacation for a while in the interim, which I didn't know.
Anyway, he finally got back to me about the best time to come, and the crew turned up promptly. I really liked that Darren was there to walk the crew through the job, making sure they understood the work. Once that was done, he left, and Dennis and Tim (?) took over. What terrific guys! Due to our previous bad experience with a different company, I watched them the entire time, to make sure what they were doing was what I and Darren had discussed. They were so careful and precise, and asked me a few questions as small decisions came up. Dennis especially was a real tree pro, with all the correct rigging and safety gear, and tree knowledge. He was SO meticulous. They then cleaned up the whole site, and left no damage at all to all my plants. Plus, as an added bonus, they weren't power-tool happy, and used them only as needed at the minimum volume. The trees look great, and they have put them back on the road to health and beauty. Thanks guys! You've restored my faith.
- Approximate cost of services:
- $800.00