The Garage Door Depot

Rob and John were exceptional at taking on and completing this project. The buildings they were working on were very old farm buildings, a machine shop and a smaller garage, and it took a bit of figuring as to what door opening mechanics would work best. John's engineering skills were put to good use in that respect. They were prompt and were here when they said they would be. They always called or notified us to ensure that the time and dates were satisfactory to us.
These doors were custom made in cedar and so had to be ordered. While that took a bit longer than was promised, time was of no consequence to us. The beauty of the doors was incredible. Jason, who was also an installer with John, was very punctual, reliable and courteous. The weather during installation was very hot, but they worked hard for three days, taking out the old, piling the old doors and hardware into their truck and disposing of it for us and then installing the new. One of the overhead door openers was not able to be used because of the configuration of our shop, so they replaced it, no charge, with a side mount opener. Many more little details were included and overall, after using these beautiful doors for the past 3 months, we are still in awe of how gorgeous they look on our old buildings. They have truly improved our little farm.
Gaylene and Harry Irving, Okotoks

Bought a garage door. Staff was super helpful and friendly. Made it out with a garage door that I was happy with and it was easy and a pleasure to do business with them. Highly recommend them!

Monte from The Garage Door Depot was on time and did an outstanding job. He knew right away what the problem was and fixed the problem within an hour. I recommend Monte and this Company highly.
Thank you so very much,
GH (July 15, 2014)

These guys came out to my site the same day Icalled them and the technician found the problem(broken spring) pretty much right away and fixed it within an hour. He had all the supplies necessary and he even programmed the opener to sync with my cars built in garage door button for no cost. highly recommend these guys over the competition(the other guys told me that I would have to wait 2 days before they could even asses my situation).

Rob and John from Garage Door Depot went out of their way to ensure the success of this project. Rob was at the house 3 times and consulted with the heating and vent fellow to ensure that the new configuration would work. The door was installed on time with no hitches, which was contrary to what another company had said could be done. Highly recommended.

Very courteous and professional. They arrived on time, were fully and properly prepared, did a thorough job and cleaned up the site on completion. Explained everything regarding the operation of the new opener and keypads so there were no surprises. Received a follow up the next day to make sure everything was to my satisfaction. They definitely exceeded my expectations - I fully recommend them due to their commitment to excellence, their honesty and their technical and mechanical abilities. I am fully satisfied with their work to say the least.
About one month before the booked time for the new door installation I experienced a garage door spring failure and my wife's car was trapped in the garage. They came out right away and fixed it for free. I simply can't say enough to fully express my gratitude to Rob and John at the Garage Depot.

Repairman was on time and organized.
He quickly found the problem and fixed it.
He was friendly and explained what the problem was and how he was going to fix it.
Cliff

January 2nd, on what was one of the coldest days in recent memory in Toronto(near -40c windchill), the braided aircraft cable on my jacklift door opener decided not to be guided back onto the spooler. I was left leaving my garage door 1/3 open which is not advisable in a laneway downtown Toronto. I called Garage Door Depot on my way to work in the morning and as expected there was a back up in service calls and shortage of techs that could be dispatched and the next day was all they could schedule. After thinking about it for a few hours, I called back to GDD and indicated that if there was any way to have a visit bumped in priority/urgency it would be most appreciated as a result of my location and expensive equipment and tools in my garage. The dispatcher, Bill, remembered me from my October install and said that he might be able to come by after he was done work and at least get the door closed until the techs appt the next day. He arrived at 6pm and worked in bitterly cold temps and didn't hesitate to give his best effort and after fighting with it for more than hour, getting the cable to feed back into the spooler. This was over and above with very little to gain except for a tonne of consumer confidence and ringing endorsement. Cheers

Garage Door Depot were amazing. Not only did they install a new garage door, but my garage was uneven, complicated due to age of house and took a long time. They were extremely patient, recommended different options and worked to get the job done. Great people, really nice, great recommendations.