The Garage Door Depot

One of our garage door openers decided it was time to call it a day. There were problems with intermittent openings and closings and a couple of other issues. Having trusted Greg and Christine from Garage Door Depot in Ottawa in the past, we contacted them about the issues. Greg was very helpful in trying to solve the problems without having to install a new opener. Unfortunately, the suggestions were for naught. I might have been able to replace it myself but recent rotator cuff surgery made it impossible for me to do the work myself.

I sent a text message to Greg and he replied within a very acceptable time frame. The decision was made to replace the defective opener. He sent us a note yesterday morning (21 Oct 24) advising he had a cancellation and he'd be able to install a new opener that afternoon. We agreed. Within a couple of hours, Greg and Christine had installed a new Chamberlain belt drive opener, keyless entry pad and programmed the two remotes that came with the opener. He walked us through what they had done and made sure we understood the features of our new opener. He even helped program the 'Home Link' remote in our Ford Edge.

As with our past interaction with them , this interaction was without complaint. The work was done professionally, promptly and at a very reasonable price. They also ensured the garage and work area was clean before they left.

I have recommended Greg and Christine from Garage Door Depot Ottawa to others and I will continue to do so. Their friendliness, craftsmanship and attention to detail and customer satisfaction is second to none. Deal with confidence.

Many thanks to Greg and Christine.