Great West Pool & Spa Ltd.

This was the worst contractor I have ever dealt with. Not only was the pool maintained poorly, the customer service was a nightmare. A system with incompatible components was installed, which lead to various problems. There was a customer service person named Elaine, who had an attitude issue. One time she even said to me " are you a 3 year old ?! " when I asked her to clarify a term she used on a troubleshoot phone call. I advice pool owners to select your meintenance company wisely.

Ken and his staff have always been right on top of things, regular pool maintenance or major repairs for our pool or hot tub. Never leaving us in doubt as to when or how.