Laminate, tile and carpet for entire home
We found Diverse Flooring through their extremely positive reputation on HomeStars, and we were astounded by their customer service and quality of workmanship. We purchased our first home, a fixer-upper, and the biggest challenge was that the living room slab had partially sunk, after the house settled over its lifetime. Our initial consult was with Denny, who evaluated the worksite, took measurements, and later helped us picked the materials to be installed. He provided us a quote with a complete breakdown of the materials and labor costs so there would be no hidden surprises. Denny also handled the coordination of the Diverse team and his reassuring, can-do attitude will calm the worries any homeowner may have throughout the entire process. Kevin did an awesome job solving the problem of the sunken living room slab, and got the floor level in two days so that he could install the laminate flooring. Brian and AJ did a fabulous job with the tile and carpet. And many weeks after the job was complete, it was discovered that the flawed floor gave one more complication: some of the concrete used in leveling the main floor had seeped under the walls and made its way to the drain under the hot water tank. No one could have seen that coming, but when I called up Diverse Flooring for any potential solutions, Todd gave it priority without hesitation. Kevin came by the next morning, on his day off, to successfully clear the blockage after a few strenuous hours. In short, Diverse Flooring *CARES* about their customers, and that shows in the attitude and work from their employees. I highly recommend them for any flooring job and they will take care of you from the start to the finish.
- Approximate cost of services:
- $13,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Good Day David,
Thank you for choosing Diverse Flooring to help you through the process of choosing and supplying new flooring to your new family home. Nothing makes us more happy at the end of a day, then to have satisfied clients such as yourself and your wife. Further we appreciate your time and effort in providing such kind words regarding our team. We hope that you enjoy your new engineered stone, laminate and carpet for many years to come. Should we be of any assistance, or you require any concerns to be addressed, please do not hesitate to call, email or stop by the store anytime. We will take care of them for you.
Sincerely Todd, Shawn Farina and Team Diverse Flooring