Fixer On The Roof

Roofing
Toronto ON M4L 1N6
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HomeStars
Roofing
Fixer On The Roof
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53%

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Reviews for Fixer On The Roof

Average customer rating:
9.6 10 (143 reviews)

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Paula in Toronto
Paula in Toronto
2 reviews Toronto, ON
10/10

Roof Vent

Quick, clean and efficient. Highly recommended. Fixer on the Roof installed a vent in my roof to vent my attic. They billed exactly what their quote was, showed up on schedule to do the work and even pointed out a much needed chimney repair while they were up there! They also recommended an excellent eavestrough company who I booked the next week.

Approximate cost of services:
$800.00
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Company Response

Hello and Thank you Paula!

A lot of companies send estimates we like to give firm quotes. Of course in any trade there may be a few "surprise" moments when you open up an old home but for the most part we try to avoid the heart attack. Also we like working with other companies that are like minded in their workmanship and customer care- we trade referrals not money.

fixer on the roof
Trish

Adam in Toronto
Adam in Toronto
4 reviews Toronto, ON
10/10

leaky roof and half the roof replaced.

Arthur of Fixer on the roof gave us a good price and a clear explanation of what work needed to be done. Arthur provided pictures of the different stages of work they did for us so we had a good understanding of exactly what was done and how it looked. Arthur and his crew showed up on time, did a great job, and cleaned-up after all the work before it started to rain. Trish was great to deal!

Approximate cost of services:
$4,000.00
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Company Response

Thank you so much Adam!

We at fixer on the roof believe in keeping our customers in the loop through communication in whatever form that takes in a way that is most convenient for them. You were an absolute pleasure to deal with and to work for.

thanks again from the fixer team!

Terrence at the Beach
Terrence at the Beach
1 review Toronto, ON
10/10

Fixer repaired leaking skylight

On a recommendation and a look at the reviews online, I phoned Fixer on the Roof. At every stage I was treated extremely well and when there was a minor adjustment to be made, they came out as soon as they could. If every company had this much respect for their customers, we would have no complaints.

Approximate cost of services:
$1,000.00
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Company Response

Thank you very much Terrance for this review!

We love dealing with customers like you who are pleasant and accomodating!

Trish and the fixer crew!

Christa in Leslieville
Christa in Leslieville
1 review Toronto, ON
10/10

Emergency roof repair due to leak near skylight.

Fixer On The Roof will take your call and listen to your needs and concerns. They are professional, curteous, timely and without a doubt do excellent work! If you are looking for a 3 staged approach - Immediate, mid-term and long-term solutions - Fixer On The Roof is for you!!!!! I would not hesitate recommending them to anyone.

Plus they follow-up with before and after photos! Very professional!

Approximate cost of services:
$1,300.00
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Company Response

Thank you for this wonderful Review Christa!

We like to offer options when we can to fit individual budgets and timelines.We are glad to hear you that offering this service is important.

take care
Fixer on the Roof team

Trevor in East york
Trevor in East york
4 reviews Toronto, ON
10/10

Older half of roof needed replacing

Fixer on the roof gave us a great price and a clear explanation of what work needed to be done, what we might expect once the old roofing material was lifted. They were open and communicative before, during and after the job was done. They provided pictures of the different stages of work they did for us so we had a good understanding of exactly what was done and how it looked.

Approximate cost of services:
$3,600.00
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Company Response

Hi Trevor,

Thank you so much for this review. Flat roof work is much harder than it appears and most consumers don't realize this. It take a lot of training and knowledge to put on a flat roof. We love soprema and are advanced commercials installers on this product. It was our pleasure to discuss with great homeowners like you what you may expect from your roof now and in the future. You also enlightened me on scheduling applications so it was good getting to know you!

take care
fixer team

Joan in Leaside
Joan in Leaside
1 review Toronto, ON
10/10

Partial (half) roof replacement

Fixer on the Roof did 2 other houses on my street, so I checked with their owners first and got positive reviews. Fixer was faster to show up than the other companies I talked to and gave better information. They were cost-competitive, easy to deal with throughout, and minimized the aggravation of the whole thing for me. I recommend them highly.

Approximate cost of services:
$0.00
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Company Response

Hi Joan!

Thank you so much for this review. Being homeowners ourselves we like to think we are treating our customers the way we would like to be treated. We offer quick service, with a variety of options to suit every budget. We are glad we could help and thank you for giving us the chimney referral!

take care
Fixer on the roof!

paulsisco
paulsisco
2 reviews North York, ON
10/10

Roof repair

I received 3 quotes to fix my roof, but Arthur was the only one who spent more than 2 minutes inspecting the issue. From there, Trish put together an accurate written quote very quicky. The job was done when they said and under budget. A great company to do business with!

Approximate cost of services:
$1,200.00
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Company Response

Thank you so much for this wonderful review!
No one likes sticker shock and we are happy to be able to come in under budget and help you solve your roofing problems.
take care
Fixer on the roof!

phoenix in Mississauga
phoenix in Mississauga
2 reviews MISSISSAUGA, ON
8/10

Flashing on roof

Had fixer on the roof come do an estimate for us today free of charge. However the nice gentleman ended up fixing our problem, which took him about 15 minutes to inspect and apply caulking to our exterior bricks just above a small roof. This was totally unexpected, and when he came back in, informed me that he had fixed the problem. Naively, I thought he had done it free of charge because it was such a quick fix. Of course, an hour later, Trish called to charge me a lower fee for this service. Although I liked the gentleman that came to inspect... I am taken aback that they ended up charging me for something that I had not okayed at the time. I had two other estimates lined up for tomorrow, so I could have had a better price.
I did let Trish know about my feelings regarding the entire transaction. To make it better, she guaranteed that if my roof leaked again in the same spot, she will refund my money. I appreciate this gesture and it has made me feel better about calling them in the future for other roofing needs.

Review has 1 previous version
Approximate cost of services:
$340.00
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Company Response

Thank you for writing a review!

By way of an apology for any miscommunication we charged you a lower fee and will gladly refund your money if your leak persists. I love that I have eager to please trades on staff who are excited to fix any leak sources but not at the expense of stessing out homeowners. There are too many sheisters in this industry and we are not one of them. Because of your comments we will have a staff review of procedures to make sure there is always effective communication between our roofers and homeowners.

take care
Trish

Tiffany, Toronto
Tiffany, Toronto
1 review Toronto, ON
10/10

Roof leak

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My roof starting leaking on a Sunday – not a typical working day. I called Fixer on the Roof, got a call back and someone was at my house within 30 minutes. Arthur came to the house, assessed the situation (actually going on the roof before quoting) and let me know what had to be done. I received a detailed quote that day in writing.

I had the usual hesitation – worrying I was being told one thing, but would later find out about multiple unknowns that would result in double the amount of the original quote. Thankfully I had no need to worry.

My roof was replaced on time and on budget, with little disruption, no debris or mess (I was worried about my front yard garden) and no hidden costs. I heard daily about the progress of the roof, and received photos of the progress once the job was complete. I have no hesitation in recommending Fixer on the Roof – having a reliable, trustworthy and yes, friendly! roofer should be the rule rather than the exception – and with Fixer on the Roof it is.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for the wonderful review Tiffany!

You too were great to work for as you were decisive and care about your property.

Take care
Fixer team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fixer On The Roof

We have an alliance of Toronto Roofing Contractors, qualified to meet any roofing need from stop leak roof repairs, skylight replacement, flat roof repairs, flat roof replacements, partial shingled roof replacements and full asphalt, synthetic, slate and cedar Shingled roof replacements. We also replace small and medium size commercial flat ...
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