Fixer On The Roof

We have a skylight which was leaking and needed to be repaired, and after seeing the many positive recommendations for Fixer on the Roof at HomeStars, decided to have them do the work.

Overall, it was a very positive experience. The process was incredibly quick: I called in the morning, and within a few hours someone had popped around to my house, evaluated the situation, and phoned me with a quote for the repair. I was worried that someone might say "oh, you need a new (and expensive) skylight", but that wasn't the case here. Fixer explained that the skylight was fine, but the initial installation hadn't been done quite right, and had basically deteriorated over the years. The fix would involve new flashing, shingles, ice and rain membranes, etc. So they get extra checks for honesty!

Once we agreed to proceed, Fixer was going to come out the next day, but we had to postpone due to poor weather. They did, however, manage to come the day after that... and within a couple of hours had the entire thing fixed up and waterproofed.

The fellow in charge of the team that came over
(Shawn or Sean?) was professional, polite, and explained everything to me. He took before and after photos to show me what they had done.

For this particular repair, Fixer gave me a 1 year warranty and told me that if I had any further issues with leaks from the skylight (which would be unlikely), that they would come around and "make it right".

The cost was a little pricey, but for people like me who don't know how to waterproof skylights, deal with shingles or water membranes, it was worth it. You don't want to mess around with water penetration in your house, and I'm a firm believer in paying a little extra for quality work that will be done right and last a long time.

I would highly recommend Fixer on the Roof. Thanks to Linda, Shawn (Sean?) and all involved for quickly fixing my leaky skylight !